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Bell Road Mitsubishi

Phoenix, AZ

4.6
2,304 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 2,304 reviews

October 07, 2024

I had no major issues with my services at this center. Thank you so much. More

by allaboutari31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for the awesome 5-star review! We're so glad to hear everything went smoothly with your service. It’s always our goal to make sure you leave without any issues, and we’re thrilled we could deliver that for you. If you ever need anything, we’re here and ready to help. Thanks again for choosing us!

October 07, 2024

Always a good service experience at this dealership, never a complaint or concern at Bell Road. More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re thrilled to hear that you consistently have a great service experience at Bell Road Mitsubishi. Your satisfaction is our priority, and we look forward to serving you again!

October 07, 2024

Overcharged me to look at my car and then overcharged me on estimates for what needs to be fixed and then harassed me for weeks after to write a review More

by F
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Idk I don't remember. I probably nevee spoke to this person before. Having me rate individual employees seems like you are eager to punish individuals instead of looking at how the system as a whole is a scam, Adrian Garcia
Oct 14, 2024 -

Bell Road Mitsubishi responded

Hi there, we’re sorry to hear that your experience didn’t meet your expectations. It’s never our intention to make you feel overcharged or pressured in any way. We’d be happy to review your estimate with you and address any questions or concerns you might have. Please don’t hesitate to reach out, as we’d love the opportunity to discuss this further with you.

October 06, 2024

Abel wasn't all that up front and then got mad at me multiple times. He made it clear he was frustrated with body language and tone. Then he left while we were waiting for financing (which took 2.5 hour More

by AENEAL04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abel Quinonez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Hi there, we’re sorry to hear that our communication fell short, and the waiting for financing. Additionally, we regret the delay in providing you with the workup of the car and the lack of follow-up from our team. Your feedback is valuable, and we will address these concerns with our team to improv e our service. If you're willing, we'd appreciate the chance to resolve this and make it right for you.

October 05, 2024

A great place to work with. Ray was great as well. Go to them y. More

by davina.bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Martin
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you, Davina! We're thrilled to hear you had a great experience with Ray at Bell Road Mitsubishi. We appreciate your recommendation!

October 05, 2024

I drove three hours to Phoenix to test drive and possibly purchase a 2019 Ram Laramie. When I arrived I test drove the vehicle and sat down with a very helpful salesman. We then sat down to negotiate the pri More

by Rene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco
Oct 15, 2024 -

Bell Road Mitsubishi responded

Hi Rene, we’re sorry to hear about the experience you had with us, especially after making such a long drive. This is certainly not the level of transparency and service we aim to provide. We appreciate your kind words about our sales rep. We would like the opportunity to discuss this further to make things right. Please reach out to us at your convenience. Thank you for sharing your experience with us.

October 04, 2024

Professional and AJ is Awesome he let's you know issue before working on them. More

by acalvin2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear that AJ provided professional service and kept you informed about any issues. We appreciate your support and look forward to serving you again at Bell Road Mitsubishi!

October 04, 2024

They were very attentive to my needs. I will definitely bring my business back when needed More

by jensenrg_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear that our team at Bell Road Mitsubishi was attentive to your needs. We look forward to serving you again in the future!

October 03, 2024

Amazing workers there quick and smooth definitely recommend them in love with my new car! More

by STACIACOX24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your amazing review! We're thrilled to hear that our team provided you with quick and smooth service. It’s wonderful to know that you’re in love with your new car! We appreciate your recommendation and look forward to seeing you again soon!

October 02, 2024

I've had my Mitsubishi for 12 years and it's still a great car. Mitsubishi has a great 27 point inspection and great service. More

by Jellybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're glad to hear that your Mitsubishi has served you well for 12 years. Our 27-point inspection and dedicated service are here to keep your car running great. We appreciate your loyalty!

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