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Bellingham Ford Lincoln

Bellingham, WA

4.4
1,305 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,305 reviews

July 30, 2022

Tried to upsell on multiple unnecessary high priced services all in the name of 'recommended at said mileage.' No attention to recent past service that already took care of maintenance. More

by jsdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Aug 15, 2022 -

Bellingham Ford Lincoln responded

Sorry for the poor experience, you are correct that we should have reviewed the previous service history. We will most certainly review with our staff!

July 28, 2022

We didn't stay to watch what was being done so we hope they did all the things they were supposed to do for a 30,000 mile checkup. They had a car drive us home and back. Great service. Thanks. More

by paulrosetextor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva, Cole Miller
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 28, 2022

Everyone is great and very hopeful . They all treat you like family . Well go back there again More

by sgumbish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 28, 2022

This is the second time I had my car in for service related to clutch and transmission. Completely quoted me wrong prices. Expected $4000 bill, it was over $7000. Took it in May 17th, got it back July More

by stephenbawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrinah Garza
July 26, 2022

These guys really went way out of their way to rectify an earlier repair issue. Jeff managed the follow up repairs and communication in a very professional way. Julian, David and the repair team exc More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Carrera, Jeff Brown
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 25, 2022

I had a warranty claim and the dealership wanted to mark up the rim $600+ over what they normally sell it for on top of what Ford was already paying. I spoke to Julian Carrera and Julian Greening both insis More

by SBRADFUTE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Carrera, Jeff Brown
July 24, 2022

Everything, the maintenance on the truck, was done well. The man who was in charge of our service was a good service providerm More

by georgiannlakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 24, 2022

I dealt with Steven Miller in the body shop on this service. He was great to work with. Got my car in and out on time and it looked great! More

by LISAD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Miller, Charlie James-Silva, Robert Cunningham, Cole Miller, Jahn-Paul Whitten, Jeff Brown, Sabrinah Garza
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 23, 2022

Dealer and finance director were very nice and knowledgeable. Excellent communication: questions were answered fairly quickly. More

by alisa97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Walker
Aug 08, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

July 21, 2022

It took 2 hours for an oil change. (About an hour for them to even drive the car back). And that was with an appointment (and knowing I was waiting for it). Pretty aggravating over More

by B.A.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Aug 08, 2022 -

Bellingham Ford Lincoln responded

B.A.PHILLIPS, So sorry to have kept you waiting, we most certainly acknowledge the need to be better!

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