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Bellingham Ford Lincoln

Bellingham, WA

4.4
1,315 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,315 reviews

January 30, 2022

Over priced oil change. They don't enforce masks even for employees. Report said oil leak, with no explanation. Oil leak where? How bad? Will I make it home? Poor experience since Mike left service desk. I h More

by rkdkkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Feb 01, 2022 -

Bellingham Ford Lincoln responded

rkdkkent, So sorry for the experience, please be assured that we are embarking on a training course for all of service staff with an outside company this February, we will be better should you try our service again! Thank you for taking the time to share your experience.

January 29, 2022

I have had the best experience so far with this dealership. Moved from MI in September and needed a new car in October and they were great. More

by JFETZNER29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bellingham Ford Lincoln responded

JFETZNER29, Thanks for the great review, very much appreciated.

January 28, 2022

Never again I’ll come here for service. Worst experience ever each time I leave the dealership I have more issues with my vehicle and previous issues they couldn’t even find which took me five seconds to fi More

by jacobbliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Schwartz
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Staff was very courteous and helpful. Carlos took the time to explain what he had done. Four out of six in the waiting area were not wearing their masks properly. I felt very uncomfortable and exposed. More

by djbandgeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
January 27, 2022

Great personalities, made me feel welcomed. Worked with me and my family to ensure that I was able to get the deal that worked for us. More

by biggsdakota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Forrest
Feb 01, 2022 -

Bellingham Ford Lincoln responded

biggsdakota, Thank you for the great review, we truly appreciate you taking the time!

January 26, 2022

My truck was at this location for 3 months and I ended up having to source the parts and install them myself. After everything I was charged over $1000 for ‘labor’ spent diagnosing the issue even though the More

by Justin Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina, David Carrera, Charlie James-Silva
January 25, 2022

Sometimes in the service industry things just can go sideways and that is what happened here. When the service manager, David Carrera, became aware of the situation he called me directly and did not jus More

by Skookum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera in Service and Michelle Starkey , Michelle Starkey, David Carrera
Feb 01, 2022 -

Bellingham Ford Lincoln responded

Skookum, Very much appreciate you sharing your experience! Glad that we have earned another chance when you need us! Thank you

January 25, 2022

My truck service went quickly and was thoroughly checked out. The service people were friendly and helpful. More

by BREAKRIDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Charlie James-Silva
Feb 01, 2022 -

Bellingham Ford Lincoln responded

BREAKRIDER1, Big thanks for the great review, we very much appreciate you!

January 25, 2022

Battery cable was not attached to battery. No bolt. Stopped on way home and when tried to start again wouldn’t start. Had to ask stranger for help. Makes me wonder if anything else is wrong. More

by gayeenf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Can’t remember sales persons name , Michelle Starkey
January 24, 2022

Could have gone over operation of car better. Battery cable came off battery posts. No screw for the cable clamp. Needed owners manual. More

by gayeenf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Starkey
Feb 01, 2022 -

Bellingham Ford Lincoln responded

gayeenf1, So sorry for the trouble, please at your convenience let us check over the vehicle for you! 360-392-7002 Julian

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