Bellingham Ford Lincoln - Service Center

I brought my 2023 Bronco in for a warranty issue. I was there for an 8am appt but my rig didn't get taken back until I believe it was 8:40. Not sure why it was later then my appt? I felt like the fo I was there for an 8am appt but my rig didn't get taken back until I believe it was 8:40. Not sure why it was later then my appt? I felt like the followup with the service writer after the visit was lacking. He didn't tell me anything about how the issue was fixed or not fixed. Instead, I get an invoice from the accounting dept. Shouldn't the service writer have gone over the work/repairs done with me? I went back to his desk and asked about the work done. I feel like he didn't have time for me and maybe had other customers he needed to speak to? I found while still in the parking there was still an issue so went back in. I ended up talking to the tech that worked on my vehicle, Sara. She was AWESOME. She didn't talk down to me, explained in layman terms the issue and fixed it right there. She's very knowledge and definitely an asset to your service team. I told her how much I appreciated her attitude and skills. I will request her for all future work. More

At least 15 words about the dealership. Good selection, sometimes I wonder about vehicle prep Good selection, sometimes I wonder about vehicle prep More

I brought my car in for a loose brush guard. 1 week later When I was getting an estimate on brakes from another shop, only five of the eight screws had been put into the brush guard to hold it i 1 week later When I was getting an estimate on brakes from another shop, only five of the eight screws had been put into the brush guard to hold it in place. Ford said I needed rear brakes. Two other shops I got estimates from that looked at the car said both front and rear were bad. Call the ford because I couldn't remember what their rear brake quote was. Trevor wasn't in some young girl said she would look it up and get back to me. Never called me back. I was also quoted nearby $250 to fix a small metal piece on my door handle. When I brought it in, it was still in place, but one end of it was broke off the car. When I picked it up, they had managed to break both ends off. So it was no longer in place. I was not told they had finished breaking it completely. Using the Ford part number on the back of the metal piece, I replaced the part myself for less than $15 on Amazon. More

They did work in a very quick manner. My vehicle was left with damage however. My vehicle was left with damage however. More

Everyone was great! Love the service of taking and picking me up while you work on my SUV . The quote I was given was spot on! Love the service of taking and picking me up while you work on my SUV . The quote I was given was spot on! More

I enjoyed working with the people that sold me my truck, not so much the 2nd time around with the service dept. not so much the 2nd time around with the service dept. More

Making appointment was easy, except there wasn’t an option for “waiting for vehicle”. Reminders were good. Service was quick. I later saw that windshield wipers were all marked in the red. I would have option for “waiting for vehicle”. Reminders were good. Service was quick. I later saw that windshield wipers were all marked in the red. I would have liked if they would have called me to see if I wanted them replaced. I only saw it once I got home, now I have to replace them myself or make another appointment. More

Steven is very knowledgeable and successfully diagnosed and repaired a water leak, along with follow up discussion. Thank you! and repaired a water leak, along with follow up discussion. Thank you! More

Bellingham Ford did a 100% great on job repairing my Mariner Hybrid SUV back end. They are first on my choices to do repairs on it and choose them as I know they will do the job right. Stephen is really Mariner Hybrid SUV back end. They are first on my choices to do repairs on it and choose them as I know they will do the job right. Stephen is really great to work with. Wish the drivers who hit it when it was parked had been honest and at least left a note. More

Dealership took good care of me. The shuttle service was very handy and staff was great The shuttle service was very handy and staff was great More