Benson Ford Inc

Can’t say enough about how much we appreciated dealing with Prue and Robert! Actually everyone we were in contact with was nice. No beating around the bush or playing games! We were very impressed and ple with Prue and Robert! Actually everyone we were in contact with was nice. No beating around the bush or playing games! We were very impressed and pleased with the whole experience. Thanks guys! More

This is the 2nd car we have purchased from benson with great service. Shane was very straightforward and easy to work with. Tha ks for the great service. great service. Shane was very straightforward and easy to work with. Tha ks for the great service. More

My wife and I always do business with these guys. The team at Benson from start to finish go above and beyond to satisfy our needs. First Class Operation! team at Benson from start to finish go above and beyond to satisfy our needs. First Class Operation! More

Shane was awesome! He took care of everything for me since I was so far away. All I had to do was show up and sign my paperwork and be on my way! since I was so far away. All I had to do was show up and sign my paperwork and be on my way! More

Great experience. Hiccup in the finance department but everything was handled. Chris streamlined the whole process. Will continue doing business at this dealership due to the service everything was handled. Chris streamlined the whole process. Will continue doing business at this dealership due to the service More

Did not get the service I was promised. I had my vehicle towed to Benson Ford because the mechanic it was at could not get the OB2 port functions to work and the computer had errors. We told I had my vehicle towed to Benson Ford because the mechanic it was at could not get the OB2 port functions to work and the computer had errors. We told them it was a computer error on the phone. Benson Ford called me back and stated it was a vacuum line and the injectors needed cleaning. The battery was also dead. I told them this was fine as long as the issues was fixed and they gave me a quote. I told them I could not pick it up till next Thursday. When I arrived on Thursday morning they didn't even have the job completed. I was told by Joe Robertson (my contact with this transaction) that it should be done by noon. So I left and came back. At noon he stated that his mechanic was having issues programming it and he would not hold me up any longer. He gave my a rental to drive home. This was the only pleasant part of the experience; but it still was not my vehicle. I came back the next day with my family after Joe called me saying it was ready. I had my wife and children enter the vehicle as I went in to pay; but as I was paying she found out the radio, navigation and DVD system did not work. I asked Joe to look. I asked if it was a fuse. He claimed it had power and they don't miss fuses. He claimed it came to them like this from the other mechanic. I said OK I will call them. I did and they denied it but did look up what fuses it would be and told me over the phone. The fuse for all of the above was totally missing from the fuse box. This is absurd that a Ford dealer would not know this or replace a fuse. Well I put the fuse in and drove it down the road with my family in the vehicle. The computer issues came back. I had to pull the fuse to make it work and even then it wasn't right. It was the same day I picked it up. I called Joe and he promised to return my call and let me know something. I am still waiting. My wife called 3 days later and was promised that the service manager would call her back. This too has not happened. We now have the vehicle parked as it is not a vehicle we can trust to drive. I feel like I was up-sell for a service(injector cleaning) and would be fine if the problems where taken care of; and we feel like lied to about the issues being cleared on the vehicles computer. A 10 amp fuse is more than likely a few cent and they have better access to the knowledge to why the radio and such where not functioning. Then when I put a fuse in a spot where there was no fuse leads me to believe it was intentionally done to hide the problem. More

Shane was so helpful and friendly. He made the experience an awesome one. I would definitely recommend him to all my family and friends he was amazing an awesome one. I would definitely recommend him to all my family and friends he was amazing More

Benson Ford has the most helpful and courteous staff members at their dealership. My family have been buying cars from them for many years. The personel ways go the extra mile to work out a deal that members at their dealership. My family have been buying cars from them for many years. The personel ways go the extra mile to work out a deal that suits my family's needs. More

Very pleased with the service provided at Benson Ford! Shane Henson, Robert Peeples and Andy Peeples were all incredibly helpful from beginning to the end. Shane Henson, Robert Peeples and Andy Peeples were all incredibly helpful from beginning to the end. More

Terrific sales person. Informed, cordial, no pressure, patient , a great pleasure to work with, closing the deal was simple and straightforward . I will be back when I'm due for another vehicle patient , a great pleasure to work with, closing the deal was simple and straightforward . I will be back when I'm due for another vehicle More