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Benzel-Busch Mercedes-Benz

Englewood, NJ

4.8
4,850 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area. Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,850 reviews

April 28, 2026

I recently worked with Jieun at a Mercedes-Benz dealership, and the experience was excellent from start to finish. Jieun was professional, knowledgeable, and very transparent throughout the entire More

by give3260
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2026

The space was clean, welcoming, and had wide range of options. Everyone was so kind and helpful. More

by gracekim61899
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2026

I cannot say enough about how good of a Dales Rep Jieun is. She held my hand through the entire process and treated me like an old friend. She really cares about her customers satisfaction and goes above a More

by daniellectomlinson
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2026

Jieun is the consummate professional who takes the time to understand what her customers want and then delivers with minimal fuss and no pressure. She is a pleasure to work with and she goes out of her wa More

by mzaladonis50
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Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2026

Very responsive and friendly. I communicated to Katherine what I wanted and reached out to me when she found the vehicle that matched my criteria. She was consistently very info More

by PARKHA8
Recommend Dealer
Yes
Employees Worked With
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

I recently purchased a car from Mercedes-Benz of Englewood and had an outstanding experience, all thanks to June. From the moment I walked in, she made the entire process feel easy, smooth, and comp More

by leutrimsaiti10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

Jieun Chun was super helpful throughout the process. Thanks, appreciate it! Will suggest to to friends More

by KIMKB2011
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stella
April 07, 2026

Katherine Reyes in sales was amazing to work with. She was professional, knowledgeable, and made the entire process smooth and easy. I would highly recommend her to anyone looking for excellent servic More

by msgita.paul
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

I can’t say enough good things about Jieun Chun and my whole Benzel-Busch buying experience! Jieun made everything feel effortless — no pressure, no stress, just honest guidance and great energy. I have More

by siobhanschweizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

Joe the manager is awesome! Jieun our sales is professional and friendly! Chris Iseman from service department is always attentive. More

by WY
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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