Benzel-Busch Motor Car

Scott was great, and the experience at the dealership was very good. Only issue was with the loaner car I got, which had issues with the drive shift select (wouldn’t change from Comfort), and the Apple CarPl very good. Only issue was with the loaner car I got, which had issues with the drive shift select (wouldn’t change from Comfort), and the Apple CarPlay (didn’t work). More

I have been dealing with this dealer more than 20 years and their service is always excellent. Specially the person in charge always feels he is doing his best for customer's satisfaction. and their service is always excellent. Specially the person in charge always feels he is doing his best for customer's satisfaction. More

They missed the issue and got the work done somewhere else and found out it was covered under warranty when I was told that I wasn’t. Being upset is the understatement of the decade. else and found out it was covered under warranty when I was told that I wasn’t. Being upset is the understatement of the decade. More

Excellent hospitality and service in a timely manner. Scott was awesome! Very professional and hospitable. I loved the fact that they are back to washing the cars:) During Covid this was not provided. Scott was awesome! Very professional and hospitable. I loved the fact that they are back to washing the cars:) During Covid this was not provided. More

Phenomenal service. Everything done as promised in the time frame promised. Service rep, Dave Tangen, was awesome. He was friendly, helpful and kept me fully informed about the progress of my repairs. time frame promised. Service rep, Dave Tangen, was awesome. He was friendly, helpful and kept me fully informed about the progress of my repairs. More

The experience with getting my new 2021 Mercedes C-300 was excellent. The process was very professional and the pricing very competitive. If interested in a Mercedes, you owe it to yourself to contact thi was excellent. The process was very professional and the pricing very competitive. If interested in a Mercedes, you owe it to yourself to contact this dealership. More

The service was great! The environment was pleasant and the service manager kept me informed throughout the process. The 'high quality' service department is exactly what you would expect with a MB vehicl the service manager kept me informed throughout the process. The 'high quality' service department is exactly what you would expect with a MB vehicle. More

Harold and the rest of the service team are whyI keep coming back to Benzel Busch. Never going back to getting a BMW and using their impersonal service coming back to Benzel Busch. Never going back to getting a BMW and using their impersonal service More

Excellent service. Easy drop off and pick up. Tyler made the process seamless and enjoyable considering we needed collision repair. I would recommend without hesitation. the process seamless and enjoyable considering we needed collision repair. I would recommend without hesitation. More

Efficient, friendly and timely customer service.Seamless Efficient, friendly and timely customer service. Seamless drop off and pick up. I really like the email communications to approve work and pay for t Efficient, friendly and timely customer service. Seamless drop off and pick up. I really like the email communications to approve work and pay for the service. More