Benzel-Busch Motor Car

Seamless express service experience with minimal wait Despite being very busy, the service department is very efficient in receiving customers, processing the vehicle drop-off and escorting the customer t Despite being very busy, the service department is very efficient in receiving customers, processing the vehicle drop-off and escorting the customer to the service waiting area to be met by the service advisor. The waiting area is very spacious, clean, well stocked with coffee, espresso drinks, breakfast items. You can watch your car being serviced through the giant windows that make up on side of the wall in the waiting area that overlooks the workshop. Service department staff are very professional, efficient and helpful. I brought my car here instead of taking it to a dealership closer to my home. I did not regret my decision for doing so. More

Excellent experience Chris and his team were amazing and getting everything I asked for. Also the loaner car was great ! Benzel Bush is exceptional ! I would recommend t Chris and his team were amazing and getting everything I asked for. Also the loaner car was great ! Benzel Bush is exceptional ! I would recommend them to everyone ! More

Service Accommodated my schedule change and were very courteous upon arrival, met with me quickly, and described the process well. On the return to pickup m Accommodated my schedule change and were very courteous upon arrival, met with me quickly, and described the process well. On the return to pickup my car I received the same great treatment. More

RC, Ridgefield Park Benzel-Busch, I feel, is the best dealership around. Tim, the service writer is knowledgeable, courteous and professional. When I pull up with my ca Benzel-Busch, I feel, is the best dealership around. Tim, the service writer is knowledgeable, courteous and professional. When I pull up with my car, I am greeted immediately with kindness and professionalism. Thank you, Benzel-Busch. More

Great customer service Great service provided to my car, the drivers and customer service were very professional,also fast repair and the fact that I did not have to go to t Great service provided to my car, the drivers and customer service were very professional,also fast repair and the fact that I did not have to go to the dealer for this was great More

Top notch service From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a pleasure to work with. More

Excellent!! The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it f The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it for his service. I recently had horrible experience to repair my car in Englewood, NJ service center and decided not to come back to Mercedes-Benz again. But this time Mr. kim reminded me Mercedes’ genuine service. More

Great service Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called in to handle all paperwork and my car was brought to me in no time. The facility is clean . Lou Gallo was excellent, checking in with me and explaining why the recall More

Excellent Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending also lotsmof referrals. More

Schedule C service Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready f Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready for pick up upon arrival. More