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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
March 30, 2018
Best Dealership and Service ever!!! I've dealt with many dealerships in the past and was never 100% satisfied, but buying a car and having it serviced with Benzel Bush I was 100% satisfi I've dealt with many dealerships in the past and was never 100% satisfied, but buying a car and having it serviced with Benzel Bush I was 100% satisfied. Benzel Bush Mercedes dealership and service department is second to none. Big FIVE STARS all the way. Thank you! More
by Alhamyari
Employees Worked With
Mathew Paparazzo, Scott Bateman, Scott Raymond
March 30, 2018
Easy and painless. There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with prob There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with problems that could arise in the near future. More
by BHM
Employees Worked With
Christopher Almanzar
March 30, 2018
Was handled very poorly They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem before brought the car to a different dealership More
by Jody1960
Employees Worked With
Jonathan Fleischman
March 30, 2018
Battery Replacement 1. New Battery replacement half hour labor cost of $74.98 was reasonable, however, an additional one hour labor cost of $149.95 for cleaning was too 1. New Battery replacement half hour labor cost of $74.98 was reasonable, however, an additional one hour labor cost of $149.95 for cleaning was too much. 2. When I called Benzel that I have a $50 coupon for Battery Replacement from Paramus Mercedes, one of your associates agreed to honor, but Scott Bateman did not honor, lack of good customer relations. -Mukund Joshi More
by Mukund Joshi
Employees Worked With
Scott Bateman
March 29, 2018
Excellent Dealership I went to the dealership to purchase a new vehicle for our company under the MB fleet program. We were instantly greeted by a manager who escorted us I went to the dealership to purchase a new vehicle for our company under the MB fleet program. We were instantly greeted by a manager who escorted us to a salesman who worked with us through the entire process. We were able to purchase the car within an hour, and did the pickup the next morning because we didn't want their staff to stay after hours to prep it. The managers could not be nicer and more professional. Other dealers should take lessons from them. I would like to personally thank Salvino Architto, Sales Manager, and Joseph Simsek, Account Rep, for working with us; they are true professionals and gentleman. More
by kenbruno
March 28, 2018
Excellent Service Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers a loaner car. More
by Court123
Employees Worked With
Chris Iseman
March 28, 2018
Lease, buy or Service - always a pleasure... Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Flei Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Fleischman and all the support staff from dropping off to picking up and the car wash is wonderful! More
by very happy owner
Employees Worked With
March 27, 2018
Andrew was excellent I came from New York City to have my first service on my Smart car, which I bought one year ago from Arnold Priddy. I arrived and was paired with Andr I came from New York City to have my first service on my Smart car, which I bought one year ago from Arnold Priddy. I arrived and was paired with Andrew from service. He was exceptional in every way from start to finish. I will go out of my way, which this dealership in New Jersey is for me(!), to get my car serviced there again with Andrew's help to usher me through the process. More
by Coco
Employees Worked With
Andrew
March 27, 2018
professional before a business can become successful and professional ,they must first act like it , such is the case with this dealership from my fifth car from G before a business can become successful and professional ,they must first act like it , such is the case with this dealership from my fifth car from Giovanni and all the other managers , there acts reflect the success of the dealership , the dealer principal's are very lucky to have a team like this , thanks again for a great car buying experirnce. More
by brian mutchler
March 25, 2018
Very easy. Everything is done in a pleasant way. Kind and perfetional service. Our service rep Chris Iseman is amazing! Chris and Joseph Simsek are why we continue to do repeat business with this dea Kind and perfetional service. Our service rep Chris Iseman is amazing! Chris and Joseph Simsek are why we continue to do repeat business with this dealership. More
by Love
