Benzel-Busch Motor Car

What happened? It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to have car serviced, he could care less. I am somewhat surprised, especially after 12 cars and 19 years, all with Benzel. More

Service David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up an David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up and providing constant updates of the repair. More

Unbelievable Experience!! From the very start of this car buying experience you start with an expresso! Then you see all the beautiful cars they have and they find your perf From the very start of this car buying experience you start with an expresso! Then you see all the beautiful cars they have and they find your perfect match! Elizabeth K. was our sales representative and boy were we lucky! Elizabeth is not only a Professional at her job but very kind and sweet. She knows her Mercedes Vehicles as if they were her babies. Then she found a plan that worked within our means and request. This is how the car buying experience should be. All I can say is. I can't wait to buy my next Mercedes with Elizabeth. Hopefully it will be the hottest model they have at that time! And we will definitely buy it with her! . More

On spot service and knowledge! Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dea Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dealer and will always service hete. More

Superb Professionalism The young woman named Elizabeth that handled my purchase was attentive to my specific need's. You do not have to be sceptical with this organization B The young woman named Elizabeth that handled my purchase was attentive to my specific need's. You do not have to be sceptical with this organization Benzel and Busch. The gentleman in financing was very supportive as well. They got me exactly what I wanted. They are not out to just make a quick buck. There reputation exceeds themselves because they have consideration for the customers needs above all. If you like a high class luxury vehicle, your in the right place. There good people here. More

Steven David - Outstanding Account Representative Steven David is an outstanding Account Representative. His attention to detail; his genuine interest in his customer; and his approachable yet profes Steven David is an outstanding Account Representative. His attention to detail; his genuine interest in his customer; and his approachable yet professional manner made the purchase transaction process smooth and stress free. After doing business for 19 years with a Mercedes Sales Representative from an out-of-state dealership who is now retiring - the thought of having to initiate a new business relationship with a new sales representative & dealership was not overly pleasant. After trying several North Jersey & NYC based MB dealerships that were not great experiences, tried Benzel Busch and met Steven David. From that initial meeting and through the purchase process it is safe to say that we will be making additional MB purchases and without hesitation will recommend Steven and his dealership to both family and friends as well as business colleagues. Steven David is an outstanding human asset to Benzel Busch More

Salesman was fantastic! Salesman walked me through the features of the car and there was never any high pressure. It was an incredibly relax and enjoyable experience. I wou Salesman walked me through the features of the car and there was never any high pressure. It was an incredibly relax and enjoyable experience. I would highly recommend this dealer as well as my salesperson Chris Taccetta. Jeff in finance did a great job as well! More

Routine Service Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to h Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to help More

Competent and efficient 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the fr 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the front end of my 2014 - E250. One day at Benzel and the problem was found and repaired. Nice people too. More

It was good Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is bette Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is better More