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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,394 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,394 reviews

March 14, 2017

Sossio was great! Great service from Sossio and his team! Would definitely recommend! Very thorough and professional from start to finish! A very pleasant experience at More

by RoeGaccione
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
Mar 15, 2017 -

Benzel-Busch Motor Car responded

Dear RoeGaccione, Thank you for you feedback, we are happy to hear that you had a very pleasant experience at our dealership. Kind Regards, Willy Aramayo Client Relations Manager

March 10, 2017

Best Experience I normally don't bother writing reviews, but Service Advisors Michael Min Kim and David Nieves were absolutely fantastic. They were very attentive and More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Min Kim, David Nieves
Mar 15, 2017 -

Benzel-Busch Motor Car responded

Hi PJ, We are happy to know that David and Min were able to exceed your expectations. Thank you for taking the time to give us your feedback about your service experience. I will pass along the message to the rest of the team. Sincerely, Willy Aramayo Client Relations Manager

March 01, 2017

Execellent professional staffs took on another lease of CLS AMG. It was delayed about 2months but recognize that it was J Lee's fault. Mr Lee has always been a professional who tr More

by hammerhank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Benzel-Busch Motor Car responded

Dear Hammerhank, We are sorry to hear that there was a 2 month delay with your vehicle. Thank you for your patronage. Sincerely, Willy Aramayo Client Relations Manager

February 16, 2017

Best salesman Louis Gallo, is extremely professional and hard working. Louis represented Mercedes Benz & Benzel-Busch with great salesmanship. He is always availabl More

by sams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2017 -

Benzel-Busch Motor Car responded

Dear Sams, Thank you so much for sharing your experience with us about Lou Gallo. We also want to say thank for your recommending us to your colleagues for the past 10 years. Kind Regards, Willy Aramayo Client Relations Manager

February 15, 2017

Best experience with a leasing of a New 2017 E300 4Matic. Best sales man who provided with with the best service and met my budget. I shopped around and first went to the other MB dealership (Pres.....) in N More

by E300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Priddy
Feb 16, 2017 -

Benzel-Busch Motor Car responded

Dear E300, Thank you so much for taking the time to share your feedback with us. We are happy to hear that you had a good experience with the sales department. Sincerely, Willy Aramayo Client Relations Manager

February 14, 2017

great service great dealership, very clean service is quick, loaner provided - new machine for hot chocolate always a pleasure to come back strong brand, strong More

by mercedes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob berg
Feb 15, 2017 -

Benzel-Busch Motor Car responded

Thank you for your patronage. We are happy to hear that we were able to meet your expectations. Sincerely, Willy Aramayo Client Relations Manager

February 11, 2017

completely professional and satisfying came to the dealership to look at a previously owned vehicle i had seen on the internet. kathy zagula, the sales rep was genuine, personable and knowl More

by marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
janyll as mentioned above, Scott Raymond, Kathy Zagula
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

February 10, 2017

Fantastic, professional, courteous and very knowledgable! They were very courteous, knowledgable and they gave us excellent service. They were excellent in showing how to navigate the new vehicle, they wer More

by lenny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Ryan, product concierge and Atieff (please forgive me for misspelling)., Timothy Reilly
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

February 07, 2017

GREAT SERVICE Best service ever, I brought the the car for first year service and given a loaner two hours later everything was done including rotating the tires & More

by sams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Feb 15, 2017 -

Benzel-Busch Motor Car responded

Dear Sams, Thank you for allowing us to service your vehicle. We are happy to hear that Frank Armando was able to provide you excellent service. Sincerely, Willy Aramayo Client Relations Manager

February 07, 2017

Excellent service they fixed the problem in no time at all free of charge. The clip had come loose and the piece on the bottom of car was sticking out. Then they spent More

by rigney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fleischman my service consultant
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Dear Rigney, Jonathan and the team are happy to hear that you had a wonderful experience. Thank you very much for your feedback. Sincerely, Willy Aramayo Client Relations Manager

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