Benzel-Busch Motor Car

I am truly satisfied with my experience. I visited the dealer to lease a Mercedes E 300. The sales representative, Joseph Simsek was very helpfull and worked hard to ease my process. Within I visited the dealer to lease a Mercedes E 300. The sales representative, Joseph Simsek was very helpfull and worked hard to ease my process. Within couple hours, everything was ready and I was happy to have my Mercedes. More

Leased a 2017 300C My experience at this dealership was excellent from the minute I walked through the door. From the reception, to the waiting area with coffee whileI My experience at this dealership was excellent from the minute I walked through the door. From the reception, to the waiting area with coffee whileI waited for my salesman, Giovanni Barbaro!! Giovanni is a true professional and a gentleman. Made us comfortable and Patiently spent a couple hours with us showing us cars based on what we asked for and also on working out the best leasing deal for the perfect car. He exceeded our expectations and we ended up with an even better car and deal than we had hoped for. He was EXCELLENT!!The smoothest car deal we have ever experienced. Will never be treated badly and held captive for hours at a dealership that does not listen or care what we want. We will always return to Benzel Busch and ask for Giovanni. More

i hve been a loyal Benel Client LOVE the dealership amazing people service and overall experience I will never go anywhere else for my cars Thank You Pat for being so helpful, The pe amazing people service and overall experience I will never go anywhere else for my cars Thank You Pat for being so helpful, The people that work there are all so very helpful, cant say enough for the feeling I have when I bring my car in More

GLE Service Flawless execution from scheduling to pick up, Chris Iseman organize the visit including loaner car. Everyone was very helpful. I would highly recomm Flawless execution from scheduling to pick up, Chris Iseman organize the visit including loaner car. Everyone was very helpful. I would highly recommend Benzel Bush service regardless of whether you purchased the car from them. More

Perfect I have bought many cars from Benzel Bush and always have a good experience. The sales and services are both excellent. I highly recommend it to friend I have bought many cars from Benzel Bush and always have a good experience. The sales and services are both excellent. I highly recommend it to friends More

excellent I’m very happy with my car service and their hosbility was very good , They did excellent jop. Alsa their timing was very good too I’m very happy with my car service and their hosbility was very good , They did excellent jop. Alsa their timing was very good too More

Pat Capasso is an excellent salesman and very instrumental in my doing business with Benzel Busch. He was very informative, considerate and very professional, is an excellent salesman and very instrumental in my doing business with Benzel Busch. He was very informative, considerate and very professional, I would recommend him highly to anyone interested in doing business with your dealership. More

Great Experience I have gotten a number of cars from Benzel Busch. Each time, they are prepared, and the car is ready. The introduction and walk through is thorough. T I have gotten a number of cars from Benzel Busch. Each time, they are prepared, and the car is ready. The introduction and walk through is thorough. This car is terrific. More

Very disappointing experience This is an update on my original review. After leasing my C300 I found out that I was lied to by the sales person Mike and the dealership as to the f This is an update on my original review. After leasing my C300 I found out that I was lied to by the sales person Mike and the dealership as to the future availability of the car I was actually looking for. I guess it truly is buyer beware and shame on me for thinking there was a trust factor since this was the third car I was leasing from the dealership and the salesperson. I spoke to the general manager Joe and he offered me dinner to fix "the problem". I requested to exchange the car for one that had the options I originally requested and was lied to about. He said he would look into what he could do and get back to me. I asked to speak to an owner and was rudely told that they do not talk to customers that is why they hired him. I waited for a return call and never received one. I reached out to our sale person just to get texts messages that he was waiting for Joe the GM to get back to him. After 2 weeks of trying and numerous text messages I gave up. I am one very unhappy Mercedes Benz customer. I have been lied to by two Benzel Busch employees and when they were asked to make good on their deception both ignored me. I felt like a valued customer during my first 2 lease experiences at Benzel Busch. I guess the dealerships standards and values have changed over the past 6 years because I feel like I was deceived and hustled into buying a vehicle because someone needed to make a quota. Just remember when shopping here.... buyer beware. More

Rewarding and fulfilling, While shopping for my first Mercedes Benz E 350, I was received with open hands, and a very professional and caring salesperson. she made me confronta While shopping for my first Mercedes Benz E 350, I was received with open hands, and a very professional and caring salesperson. she made me confrontable as well as my wife. She took her time explaining to me and my wife the application process as well as, how to operate the vehicle ., She accompanied me on my test drive. Making me aware of the various things the vehicle offered. My wife as well as, myself was pleased with her caring and professional attitude. More