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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,378 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,378 reviews

December 30, 2016

Great service! Frank was extremely helpful in finding me the car that would work for me. When I had an issue with the tire pressure after purchase, he followed up t More

by Ctrobiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Ctrobiano, Thank you for your business we hope to continue to strive and provide you with a pleasurable experience! Willy Aramayo Client Relations Manager

December 29, 2016

EXCELLENT SERVICE The sales and services were excellent. The car was ready and waiting for me when I came to pick it up, and all paperwork was completed quickly and eff More

by smartcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
arnold
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Smartcar1, Thank you for your time in writing this review, we always aim to provide our customers with quick and efficient service and its nice to see that our efforts have paid off! Willy Aramayo Client Relations Manager

December 29, 2016

My SUV Sales man was great, The deal he offered I was very happy with it. The technician that showed me how to use my SUV made it very easy. More

by Maria B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi Maria B! We are pleased to hear about your car buying experience and are glad everything went well! Thank you Willy Aramayo Client Relations Manager

December 28, 2016

OUTSTANDING DEALERSHIP ! I HAVE ALWAYS BEEN MORE THAN SATISFIED WITH BENZEL, REALLY GREAT SERVICE, PROBLEMS ALWAYS SOLVED. LOVE THE FOLLOW UP CALLS AND SURVEYS, JUST A GREAT More

by Nasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE TANGEN
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Nasz! We appreciate your business thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager

December 28, 2016

always ready to help and very gracious From buying my car (Jose was awesome), to having it serviced, Benzel Busch has been a great dealership. The people are obviously trained to serve the More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi JB, Thank you so much we value you as a customer and appreciate your feedback! Please stop by or call if there is anything else we can do for you!

December 28, 2016

A3 maintenance Everything from check in to check out was first rate. The service person kept me informed and explained everything. I was happy with the cleaning More

by PatC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Chris , Chris Szelag
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Pat C, Thank you for your kind words, we hope to continue to meet your expectations in the future! Willy Aramayo Client Relations Manager

December 28, 2016

Outstanding Customer service and friendly atmosphere. Extremely pleasant buying experience. Every employee had a smile and said hello. Manager shook my husbands h More

by Chuckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Sieradzki
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Chuckie, We appreciate you leaving us a review and are happy to hear about your extremely pleasant experience! Be sure to come back for any other sales/service needs. Willy Aramayo Client Relations Manager

December 25, 2016

Outstanding My vehicle was brought in for service B and to fix an issue with my door handle. My service advisor, David, could not have made the entire process eas More

by Benz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi Benz10, It's great to hear David provided you with great service and we're happy everything went well for you. Let us know if there is anything else we can help with anytime! Willy Aramayo Client Relations Manager

December 25, 2016

Lou Gallo was excellent Lou Gallo was excellent. Prepared everything efficiently and was very helpful with all aspects. I would highly recommend him to anyone. Never even nee More

by Ashton Cooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Ashton Cooke, Its our pleasure, we are happy to hear Lou provided you with great service. Thank you for taking the time to leave us a review Willy Aramayo Client Relations Manager

December 22, 2016

Excellent service this time I got a flat tire. My experience last time at this service dept was not great, so I hesitated to go back. However, it turned out to be excellent servi More

by YP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim at service dept
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you YP, We're glad you decided to give us a second opportunity. Thank you very much we're happy to hear everything went well with Min Kim. Willy Aramayo Client Relations Manager

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