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Benzel-Busch Motor Car
Englewood, NJ
4,771 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,771 reviews
November 14, 2017
It was a great experience! Very good service. Our sales rep, Rafael Figuereo, was very nice and it was a pleasure working with him. The entire process was very long but we had Very good service. Our sales rep, Rafael Figuereo, was very nice and it was a pleasure working with him. The entire process was very long but we had a great experience. We would highly recommend this dealer and the sales person to anyone. More
by EGDA VELOZ
Employees Worked With
Rafael Figuereo
November 10, 2017
Great service! It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fai It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fair. More
by Bear1118
Employees Worked With
Chris Iseman and service manager, Nancy Attardo
November 10, 2017
Tires Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available. Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available. More
by Rudygogo
Employees Worked With
John Powell
November 10, 2017
Great The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience o The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience of Peter Poliandro. He is the reason I use this dealership. More
by MDB1954
Employees Worked With
November 09, 2017
My Fifth Mercedes-Benz This is the fifth MB I have leased from BBMCC. I have worked with Frank Lauro each time, and is because of him that I keep returning. He is knowledgea This is the fifth MB I have leased from BBMCC. I have worked with Frank Lauro each time, and is because of him that I keep returning. He is knowledgeable, courteous, and fair. He will do whatever he can to help me with the leasing process. I recommend him without qualification. More
by Wjhesq
November 08, 2017
Efficient, professional & cordial. Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal A Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal Architto at Benzel Busch Motors; all efficient, professional and cordial. More
by PeterL
November 07, 2017
Service Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loane Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loaner car immediately More
by nonier
Employees Worked With
David Nieves - service department, Giovanni Barbaro my sales person who told me to bring my car ASAP
November 07, 2017
Recall service Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and above what I expected. More
by BobM
Employees Worked With
Chris Huling
November 07, 2017
excellent salesperson Larry Nash is an excellent salesperson, the best I've ever met. Highly recommend using him to anyone who wants a fair and straightforward experience. Larry Nash is an excellent salesperson, the best I've ever met. Highly recommend using him to anyone who wants a fair and straightforward experience. More
by Bruce Jacobson
Employees Worked With
Larry Nash
November 06, 2017
Great Sales Person I located an AMG GT-S at Benzel-Busch via an internet search. M internet conatct was Matthew Paparazzo who was excellent. He got me the hard numbers I located an AMG GT-S at Benzel-Busch via an internet search. M internet conatct was Matthew Paparazzo who was excellent. He got me the hard numbers very quickly, sent me some awesome photos (studio quality) of the actual car, an his continued follow up and attention to detail has been awesome, from the, first inquiry and photos, to the paper signing and delivery, and now even after. More
by AMG-GTS
Employees Worked With
Matthew Paparazzo
