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Benzel-Busch Motor Car
Englewood, NJ
4,611 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,611 reviews
July 21, 2023
Jieun Chun made the process easy - knowledgeable, efficient and very pleasant. Will definitely recommend Jieun and the dealership! efficient and very pleasant. Will definitely recommend Jieun and the dealership! More
by cbruu
Verified Customer
July 19, 2023
I rarely leave reviews but after my experience at Benz Englewood with Jieun Chun, I felt the need to leave a review. I've met so many representatives at car dealerships especially for Mercedes Benz over t Englewood with Jieun Chun, I felt the need to leave a review. I've met so many representatives at car dealerships especially for Mercedes Benz over the past numerous years, and my experience with Jieun Chun was so remarkable. She not only was thorough with everything, but she made my family feel welcomed and really went out of her way to care about our satisfaction, having us leave the place with an experience beyond our expectations. I've never met a representative that actually cared so much for their clients to go out of their way to make sure we left with the best deal and experience. I'd 100% recommend everyone to have her as a representative, as she is a talented and bright lady who actually goes out of her way to make sure her clients leave with an exceeding satisfaction and content. My experience was nothing short of exceptional thanks to Jieun Chun. She went above and beyond to ensure that my journey was smooth and stress-free. Her passion for the brand and her position was evident, and her genuine attitude and enthusiasm to help us find our perfect car match made the process all the more enjoyable. All in all, she was incredibly accommodating with everything, and I can wholeheartedly recommend this Mercedes Benz representative to everyone who steps foot in here. Thank you Jieun Chun!! More
by SHIMSOOHO
Employees Worked With
July 19, 2023
great service great communication very professional I had amazing experience from beginning to very end had amazing experience from beginning to very end More
by dpaltagashvili
July 19, 2023
Service and experience was Awesome would definitely recommend and will definitely make that my personal dealership recommend and will definitely make that my personal dealership More
by BLESSANGIEHAM12
Employees Worked With
July 18, 2023
RIP OFF! ! I spent $5,700 on new brakes (!!) and this dealership had the nerve to charge a 3% credit card fee on top of such an expensive bill. Do you really e ! I spent $5,700 on new brakes (!!) and this dealership had the nerve to charge a 3% credit card fee on top of such an expensive bill. Do you really expect me to walk around with $6,000 in cash? This is the cost of doing business - especially given the prices you charge for your services. My local dry cleaners don’t charge me a credit card fee. Have some class, Benzel. This stinks of tax evasion/fraud. More
by tj_rose_jr
Employees Worked With
Entire Dept
July 15, 2023
She was great . Got me a great deal ! She is very kind , & understanding . Helped me get the car I wanted with all the details included . Got me a great deal ! She is very kind , & understanding . Helped me get the car I wanted with all the details included . More
by jarikat
Employees Worked With
July 15, 2023
I had a pleasant buying experience. Lawrence was a helpful and kind salesman. The process is never easy but he made it as easy as it could be. Lawrence was a helpful and kind salesman. The process is never easy but he made it as easy as it could be. More
by jillaayala
July 15, 2023
Excellent service, very professional, comfortable . .. my husband and I have been at other dealerships this one is the best. Wouldn't dream of going anywhere else. .. my husband and I have been at other dealerships this one is the best. Wouldn't dream of going anywhere else. More
by Vicky1
Employees Worked With
July 08, 2023
This dealership has been a pleasure to deal with on all levels. This is our 2nd vehicle bought here with Michael Vinci. If you’re looking for a friendly, professional, knowledgeable and HONEST person to levels. This is our 2nd vehicle bought here with Michael Vinci. If you’re looking for a friendly, professional, knowledgeable and HONEST person to deal with ask for Michael V. Michael goes above and beyond being a “salesman” he is a friend. If you want great service and to deal deal with great people this if the place. We will continue to be loyal customers. More
by Georgiemom98
Employees Worked With
Everyone called him Jr. He was also very nice to deal with. Made this a painless experience. , Michael Vinci
