Benzel-Busch Motor Car - Service Center

Excellent service experience. Loved working with service advisor Dave Tangen. He greeted with courtesy, kept me informed throughout my service process and even delivered my car at my business. Excellent dea advisor Dave Tangen. He greeted with courtesy, kept me informed throughout my service process and even delivered my car at my business. Excellent dealership and excellent staff. More

Chris was very professional and polite . Service was fast and efficient. No appointment was necessary. I will be returning and asking for Chris Almanzar as advisor and efficient. No appointment was necessary. I will be returning and asking for Chris Almanzar as advisor More

Staff was kind, accommodating and very friendly easily able to make an appointment. Waiting for vehicle was enjoyable experience where I was able to get work done able to make an appointment. Waiting for vehicle was enjoyable experience where I was able to get work done More

Everyone there was very kind and courteous. The transaction went very quickly thanks to Vanessa and Chris. I absolutely love doing business with Mercedes Benz. And I love my car. transaction went very quickly thanks to Vanessa and Chris. I absolutely love doing business with Mercedes Benz. And I love my car. More

I had an awesome, attentive, safe service experience. Took care of the entire service in less than two hours and the car was cleaned and sanitized. Took care of the entire service in less than two hours and the car was cleaned and sanitized. More

Upon arrival I was greeted right away and taken directly to my Service Advisor. Service work was completed properly and on time. I then received a phone call (from Dave T) to advise that the vehicle was r to my Service Advisor. Service work was completed properly and on time. I then received a phone call (from Dave T) to advise that the vehicle was ready for pick up. Very Professional. More

I have been purchasing cars from Lou Gallo for years. It's always a great experience working with him. He is always professional, funny and goes out of his way to get me what I want. Great guy! It's always a great experience working with him. He is always professional, funny and goes out of his way to get me what I want. Great guy! More

The service and people were excellent but my car was not washed when I received it back after being service . They said they didn’t know I was coming back today or do soon. I told them I received a texted m washed when I received it back after being service . They said they didn’t know I was coming back today or do soon. I told them I received a texted my car was ready More

my car was in for its first service, an "A", and it took about 1.5 hours. I was offered a loaner. When the car was returned, it has been thoroughly washed and cleaned. about 1.5 hours. I was offered a loaner. When the car was returned, it has been thoroughly washed and cleaned. More

The service concierge associates are awesome. They are meticulous, attentive and very customer centric. Dave explained all my options accurately so that I could make an informed decision on some work that meticulous, attentive and very customer centric. Dave explained all my options accurately so that I could make an informed decision on some work that was necessary and some that was optional. Extremely pleased with the whole experience. More