Benzel-Busch Motor Car - Service Center

The service team was great and efficient. I didn’t have to wait long, I was greeted with friendly faces and was in and out in no time. I was also kept updated on my car in real time while my car was being to wait long, I was greeted with friendly faces and was in and out in no time. I was also kept updated on my car in real time while my car was being worked on. The service area was busy, but I never felt rushed or unnoticed. Great job overall! Dave Tangen was my service representative and he was great from start to finish - very professional. More

John went above and beyond to personally get my car when there was a long line. Benzel always gives good service, but it was nice to know nothing has changed even during these times. there was a long line. Benzel always gives good service, but it was nice to know nothing has changed even during these times. More

Chris in Service was great at explaining a situation that I had with Mercedes in regards to the AC in the GLE model. He was super professional and for that I will continue to let them service my vehicle in t I had with Mercedes in regards to the AC in the GLE model. He was super professional and for that I will continue to let them service my vehicle in the future. More

I’m really please with the service I always get at Benzel-Busch. They very profesional and friendly with their clients. Excellent service. Thank you! Benzel-Busch. They very profesional and friendly with their clients. Excellent service. Thank you! More

Exceptional Services Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. More

Best service of any Mercedes dealership I've been to a series of Mercedes dealerships from Virginia to New York and this one has by far the best service department. They took care of every s I've been to a series of Mercedes dealerships from Virginia to New York and this one has by far the best service department. They took care of every single detail and made sure the car was in perfect condition. Scott Bateman was my contact and did a fantastic job. More

Perfection Having used the service departments of a variety of different dealerships over the years, working with Benzel Busch has been the absolute best experie Having used the service departments of a variety of different dealerships over the years, working with Benzel Busch has been the absolute best experience, by far. Professional, great (and timely) communication - met or exceeded every expectation. My vehicle was available for pick-up on-time and fully cleaned from stem to stern. Absolutely could not be happier! Thank you! More

Everything is great as usual. Connection, feedback, timing. The price is high but I did not expect the cheap prices from Mercedes. Thank you, guys timing. The price is high but I did not expect the cheap prices from Mercedes. Thank you, guys More

GREAT SERVICE ROADSIDE ASSISTANCE BY ADES GREAT HE CAME QUICKLY AND RESOLVED THE PROBLEM. LOU GALLO WAS GREAT. FOLLOWED UP AFTER ASSISTANCE WAS COMPLETED. GREA ROADSIDE ASSISTANCE BY ADES GREAT HE CAME QUICKLY AND RESOLVED THE PROBLEM. LOU GALLO WAS GREAT. FOLLOWED UP AFTER ASSISTANCE WAS COMPLETED. GREAT EXPERIENCE GLAD. More

The service staff at the dealership is professional, efficient, courteous- strives to please the customer. All done in an expeditious and customer friendly manner .Good experience efficient, courteous- strives to please the customer. All done in an expeditious and customer friendly manner .Good experience More