Benzel-Busch Motor Car - Service Center

Chris in Service was great at explaining a situation that I had with Mercedes in regards to the AC in the GLE model. He was super professional and for that I will continue to let them service my vehicle in t I had with Mercedes in regards to the AC in the GLE model. He was super professional and for that I will continue to let them service my vehicle in the future. More

I’m really please with the service I always get at Benzel-Busch. They very profesional and friendly with their clients. Excellent service. Thank you! Benzel-Busch. They very profesional and friendly with their clients. Excellent service. Thank you! More

Exceptional Services Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. More

In these covid times the people were all masked with gloves. As usual they were courteous and they were very informative. I was a happy camper in these times. gloves. As usual they were courteous and they were very informative. I was a happy camper in these times. More

Best service of any Mercedes dealership I've been to a series of Mercedes dealerships from Virginia to New York and this one has by far the best service department. They took care of every s I've been to a series of Mercedes dealerships from Virginia to New York and this one has by far the best service department. They took care of every single detail and made sure the car was in perfect condition. Scott Bateman was my contact and did a fantastic job. More

Perfection Having used the service departments of a variety of different dealerships over the years, working with Benzel Busch has been the absolute best experie Having used the service departments of a variety of different dealerships over the years, working with Benzel Busch has been the absolute best experience, by far. Professional, great (and timely) communication - met or exceeded every expectation. My vehicle was available for pick-up on-time and fully cleaned from stem to stern. Absolutely could not be happier! Thank you! More

Everything is great as usual. Connection, feedback, timing. The price is high but I did not expect the cheap prices from Mercedes. Thank you, guys timing. The price is high but I did not expect the cheap prices from Mercedes. Thank you, guys More

GREAT SERVICE ROADSIDE ASSISTANCE BY ADES GREAT HE CAME QUICKLY AND RESOLVED THE PROBLEM. LOU GALLO WAS GREAT. FOLLOWED UP AFTER ASSISTANCE WAS COMPLETED. GREA ROADSIDE ASSISTANCE BY ADES GREAT HE CAME QUICKLY AND RESOLVED THE PROBLEM. LOU GALLO WAS GREAT. FOLLOWED UP AFTER ASSISTANCE WAS COMPLETED. GREAT EXPERIENCE GLAD. More

The service staff at the dealership is professional, efficient, courteous- strives to please the customer. All done in an expeditious and customer friendly manner .Good experience efficient, courteous- strives to please the customer. All done in an expeditious and customer friendly manner .Good experience More

A large name brand sold in a mom & pop fashion!! THE BEST I absolutely love the Benzel-Busch dealership in Englewood. The showroom itself is not large however has a perfect amount of inventory to be able to I absolutely love the Benzel-Busch dealership in Englewood. The showroom itself is not large however has a perfect amount of inventory to be able to view options. The front reception desk is always pleasant and attentive. The sales service with Giovanni was exceptional. He goes beyond just "selling" you a car. He knows his product and will research anything you need to make sure you "the customer" is totally confident & comfortable with the purchase. More