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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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June 12, 2020

Never feels like you are dealing with a car dealership. Everyone treats you like family and are so accommodating. Best car experiences I’ve ever had. More

by MICHAELLANDEEN
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

All personnel in the Service Dept. I came in contact were professional, courteous and helpful. The facility is immaculate and appears to be following all required Covid 19 Safety Protocols. More

by R.P.BANGS
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

Benzel Busch is an awesome dealership! Very professional, business oriented, and focused on the customer experience. They are very busy and everyone moves at a fast pace. More

by WHITAKER.MELANIE
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
June 12, 2020

Service was great and quick. People were very friendly overall. I love the hospitality and smooth process from the moment I handed my keys to the moment I got my car back and fixed. More

by TMARTINEZ0921
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

No one was interested in listening. The only goal was to make money. Totally unprofessional to be a Mercedes Benz service dealer. I’m very disappointed. More

by malvado6084
Recommend Dealer
No
Employees Worked With
Sossio Sole
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Thank you for the great customer service I had at Benzel Busch. I brought my truck in for service unfortunately I had to return it for continued service but my service rep Scott Bateman couldn’t have been m More

by kaibhh
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
June 10, 2020

such an efficient operation! I was late for my appointment and yet they took care of me without a hitch. Truly wonderful group of people. they were efficient and friendly More

by KAOJUDY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher almanzar
June 09, 2020

Expectations were exceeded. Tim Torell did a wonderful job on attending us and our concerns. He made everything smooth and easy for us. Would love him to be assigned to us every time we visit. More

by XAVIER.SILVERIO
Recommend Dealer
Yes
Employees Worked With
Tim Torell (5 stars)
June 08, 2020

Great Dealership for new/used cars and service I now take my car to Benzel-Busch in Englewood because of the outstanding service that is provided. They are very organized and I never have to wait f More

by Gerry.nobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 08, 2020

GPS CORRECTION LINO CASCARDI set up my appointment. CHRIS ISEMAN organized things in service, secured my loaner vehicle and the next day things were completed and go More

by DrDr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Iseman
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