Benzel-Busch Motor Car - Service Center

excellent great easy scheduling,, John service advisor is wonderful,, got all done same day,, calls back, and had always been a easy to work with, and knowledg great easy scheduling,, John service advisor is wonderful,, got all done same day,, calls back, and had always been a easy to work with, and knowledgeable ,, highly recommend More

Check engine lights up and got it fixed under the warranty. I am not happy with my two year old Mercedes needing to have parts replaced. However the service process is a smooth experience. warranty. I am not happy with my two year old Mercedes needing to have parts replaced. However the service process is a smooth experience. More

Excellent service. Sent text email to both Peter Poliandro and Scott Bateman, quick response and accomodAted my concern for servicing my truck. Service crew were courteous and prompt service area is Poliandro and Scott Bateman, quick response and accomodAted my concern for servicing my truck. Service crew were courteous and prompt service area is clean More

Exceeded my expectations. The service mgr. was prompt, professional, and courteous.. The loaner car was awesome! They took my care in immediately and began an assessment of The service mgr. was prompt, professional, and courteous.. The loaner car was awesome! They took my care in immediately and began an assessment of it. The service mgr. explained everything to me in detail. I was in and out within a short time. I have complete confidence in this service team. More

Everything from booking the appointment, the curbside check-in crew, the loaner car,the service work and the cleanliness of my car upon return were absolutely flawless. check-in crew, the loaner car,the service work and the cleanliness of my car upon return were absolutely flawless. More

Everything worked out fineThe dealership was most Everything worked out fine The dealership was most accommodating Very efficient with follow up They let us know when they were coming Mask and gl Everything worked out fine The dealership was most accommodating Very efficient with follow up They let us know when they were coming Mask and gloves were all worn More

Thank you! We got a flat tire and needed our car immediately. But our Mercedes dealership nearby us was closed due to the Covid-19 pandemic. So we brought our We got a flat tire and needed our car immediately. But our Mercedes dealership nearby us was closed due to the Covid-19 pandemic. So we brought our car to this dealership. Thank you so much for working during this pandemic situation, we appreciate it! More

service good - but loaner not clean The service was well done however, the loaner car provided was supposed to be clean and sterile due to the pandemic. It was not. The outside was not The service was well done however, the loaner car provided was supposed to be clean and sterile due to the pandemic. It was not. The outside was notable for the number of bird droppings. The inside had dirt on the seats. But, the worst was the smell of cigarette smoke that permeated the car. You can do better. More

Excellent service Joe Herman made it happen 123! Frank was in touch and made it easier. Guys who picked up and returned car we’re professional in this difficult time was in touch and made it easier. Guys who picked up and returned car we’re professional in this difficult time More

I haven’t picked my car up from an auto accident yet to check on the work that has been done, however, the process has been seamless and effortless on my part. Vanessa Chan has taken care of everything so check on the work that has been done, however, the process has been seamless and effortless on my part. Vanessa Chan has taken care of everything so far and I have been in goods hands! More