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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,256 Reviews of Benzel-Busch Motor Car - Service Center
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December 30, 2018
Excellent Service Experience From the first time I took my car for service and repair to Benzel-Bush Motor Car I was treated with excellent even though I had not purchased my vehi From the first time I took my car for service and repair to Benzel-Bush Motor Car I was treated with excellent even though I had not purchased my vehicle here. The pick up and drop off service that is offered makes it convenient to get my car serviced. The pick up and drop off employees are always friendly and courteous. My service representative "David Tangen" explains to me thoroughly always what needs to be done and always calls me with an update on the repair or service the day it was taken in. More
by Milo0310
Employees Worked With
David Tangen
December 30, 2018
great as usual! always a good experience, usually because of Min Kim,Andrew Gomez and Cris Almanzar. Their service is always top notch! I a always a good experience, usually because of Min Kim,Andrew Gomez and Cris Almanzar. Their service is always top notch! I always ask for them when I am there More
by brandy
Employees Worked With
Andrew gomez Cris Almanzar Min Kim
December 29, 2018
Great customer service I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their customers. I won't go to any other dealership. More
by nrlazar
Employees Worked With
Chris Iseman
December 29, 2018
Service of my S550 Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than 15 minutes. My car was ready the very next morning. More
by Tdvesq
December 29, 2018
Best Sevice Experience Ever! Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happ Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happened to me at Benzel Busch Mercedes Benz. I got my car last December and my experience couldn’t have been better. A year later I go to get my car serviced without an appointment through their express service, I really didn’t know what to expect I got assited by “Andrew” he explained the process and the best part is that he literally got me in and out within 1 1/2 hour plus my car was washed. If you ever need to service your car go see Andrew he won’t disappoint you. I’d also recommend Benzel Busch to family and friends. More
by Alexis8586
December 28, 2018
Outstanding Serice Experience! We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit. Other dealerships should model their behavior and attention to creating such a wonderful customer experience. Chris Iseman is an outstanding representative and goes above and beyond to ensure that your experience is exceptional. More
by JOHN
Employees Worked With
Chris Iseman
December 28, 2018
Dealership THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands More
by Love merceded
December 28, 2018
Airbag recall I dealt with David. Excellent person and service. Happy with Service and hospitality. I will strongly recommend. I was there for airbag recall. Whole I dealt with David. Excellent person and service. Happy with Service and hospitality. I will strongly recommend. I was there for airbag recall. Whole team was great. More
by skydriving
Employees Worked With
David
December 28, 2018
Great Service Dave Tangen was exceptional. He took great care of us. The appointment was prompt, with the loaner car.We had a great experience with you. Dave Tangen was exceptional. He took great care of us. The appointment was prompt, with the loaner car.We had a great experience with you. More
by thomas29
Employees Worked With
David Tangen
December 28, 2018
Service My service advisor Chris was amazing he got my car in and did the maintenance and also gave me a new tire was very efficient. Mike Hill Was able t My service advisor Chris was amazing he got my car in and did the maintenance and also gave me a new tire was very efficient. Mike Hill Was able to answer the questions I had. More
by Hessiehes
