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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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November 08, 2017

Efficient, professional & cordial. Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal A More

by PeterL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nieves
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello PeterL, we are so glad you had an excellent experience at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future.

November 07, 2017

Recall service Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and More

by BobM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello BobM, thank you for the kind review and words ! We hope to see you again in the future at Benzel-Busch!

November 07, 2017

Service Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loane More

by nonier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves - service department, Giovanni Barbaro my sales person who told me to bring my car ASAP
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello nonier, we appreciate the kind words and review! We hope to see you again in the future at Benzel-Busch!

October 26, 2017

Excellent Service As Always Thanks David Nieves and the Team for servicing my vehicle. I appreciate how you accommodated me as a walk-in (as somehow my appointment was not regis More

by Vincent Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Oct 28, 2017 -

Benzel-Busch Motor Car responded

Hello Vincent Ty, we are so glad that you received excellent service at Benzel-Busch! Thank you for the kind words and review.

October 24, 2017

Exceptional, professional and consistent As a long time customer of Benzel Busch, service is at the highest level ever! Throughout the years, 27 years to be exact, Sossio Sole has provided m More

by Tommy’s Place
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis Huling and technician
Oct 25, 2017 -

Benzel-Busch Motor Car responded

Hello Tommy’s Place, we are so glad that you had an outstanding experience at Benzel-Busch! We will pass on your very kind words to Sossio and to the staff. Thank you for being a loyal customer! We cant wait to see you again in the future!

October 24, 2017

The Fine Staff at Benzel-Busch Motor Corp. I am now on my second leased car at Benzel-Busch and all the staff I've interacted with there have always been professional, informative and very fri More

by Nikkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nieves - 5 stars
Oct 25, 2017 -

Benzel-Busch Motor Car responded

Hello Nikkia, thank you for the kind words and review! We hope to see you again at Benzel-Busch in the future!

October 21, 2017

Appreciate the accurate evaluation and detail for turnaround for time of work. As well as the quoted price for parts & labor--beforehand. The text messages keeping me in the loop are very helpfu More

by TheRev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Neives
Oct 23, 2017 -

Benzel-Busch Motor Car responded

Hello TheRev, thank you for your review and words! We hope to see you again at Benzel-Busch in the future!

October 12, 2017

Best Dealer to Services you car Everyone is so nice from the person the welcome you till the last person you see when you walk out I do all my services there always have nice clean l More

by Joelr1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Berg
Oct 13, 2017 -

Benzel-Busch Motor Car responded

Hello Joelr1212, we are so glad that you had a nice experience at Benzel-Busch! Thank you so much for the kind words and review. We hope to see you again in the future.

October 12, 2017

Service Advisor is great! Service advisor went above and beyond to make sure the issue was resolved. My key battery keeps dying every 5 days even after replacing it with a bran More

by Bandavision
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Neives
Oct 13, 2017 -

Benzel-Busch Motor Car responded

Hello Bandavision, we are so glad that David was able to help you with your key! We will pass on your kind words to David. Thank you for the review and we hope to see you again in the future.

October 06, 2017

Excellent from start to finish! We had an substantial accident with our 2012 E350 in Mid September 2017. All I can stay about the professionalism of your staff is wow! Our car had be More

by Ray CAD-Guru
Recommend Dealer
Yes
Employees Worked With
Robin Scanapieco
Oct 06, 2017 -

Benzel-Busch Motor Car responded

Hello Ray CAD-Guru, we are so glad that you had an excellent experience at Benzel-Busch and that your vehicle is perfect! Thank you so much for the kind words and we hope to see you again in the future.

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