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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,252 Reviews of Benzel-Busch Motor Car - Service Center
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June 21, 2023
Very accommodating, prompt and convenient service. They fit me in at last minute and did my service quickly and well. They fit me in at last minute and did my service quickly and well. More
by dhertz
Verified CustomerEmployees Worked With
Helpful June 20, 2023
They took good care of the service, but talia, who sold my car, is not interested and smiling. my car, is not interested and smiling. More
by dogukaner94
Employees Worked With
June 20, 2023
I scheduled 1pm maintenance. I showed up 1:15pm. Waited until 2pm. Then returned home to wait. Got a phone call around 2:30 that it will be done in 20min but they called for chec I showed up 1:15pm. Waited until 2pm. Then returned home to wait. Got a phone call around 2:30 that it will be done in 20min but they called for checking payment schedule rather than giving me an alert when my service is finished. So i didnt get real phone call saying my service is finished so i can pick up. So i went around 3:55 to pick up my car and entire place was locked up and everyone w gone. You must notify your customer that you are closing at certain hour so if i dont come until you close, you are gonna just leave my car in the drive way and take my key which is chained with my home key. I found my car left alone on your drive way. What kind of service is this? I got a help from sales people to open up the gargage and get my key and car back. But this was not pleasant at all. More
by ESDANNY
Employees Worked With
June 19, 2023
First time at this dealership and it was a very easy honest transparent and relaxing experience. honest transparent and relaxing experience. More
by angelselle
Employees Worked With
June 18, 2023
Every time good experience at Englewood Mercedes dealership. Staff is very respectful, service is high quality with short weight time for appointments!! dealership. Staff is very respectful, service is high quality with short weight time for appointments!! More
by EMERI009
Employees Worked With
June 16, 2023
professional, courteous and knowledgeable. very confident in their work for the last 20 years. thank you again. very confident in their work for the last 20 years. thank you again. More
by DMURRAY5
Employees Worked With
June 16, 2023
They are very accommodating, polite, and friendly. The services that I received were very good.I will definitely recommend the dealership to my friends. The services that I received were very good.I will definitely recommend the dealership to my friends. More
by GINA462DEGUZ
Employees Worked With
Robert Bellzak
June 15, 2023
I brought my vehicle in for a collision repair and unfortunately the vehicle sat there for one week before it was moved off-site for the repair. I'm not sure if that is the norm or what the hold-up wa unfortunately the vehicle sat there for one week before it was moved off-site for the repair. I'm not sure if that is the norm or what the hold-up was but I am just disappointed it took so long to get looked at when I was given the impression when I dropped it off it would be moved that day. Otherwise the repair itself was fine. However, after I picked up my vehicle the check engine light went off which is surprising as I just literally picked it up from being serviced which is forcing me to have to go back to have it looked at. I don't know what was missed there. More
by LS9394
Employees Worked With
June 15, 2023
everything is always handled professing ! ty just recall on sunroof. my cars 03 e500 s purched at benzene bush ty just recall on sunroof. my cars 03 e500 s purched at benzene bush More
by bluigi61
