Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
Great service from Chris Iseman - very efficient and responsive. Love the text function, makes it very easy to communicate. Best dealership experience I have had. responsive. Love the text function, makes it very easy to communicate. Best dealership experience I have had. More
The service department is not professional whatsoever. Brought my car in for the same issues over 3 times in a course of 2 weeks and they still did not resolve the issue. They’re excuse was “we couldn’t f Brought my car in for the same issues over 3 times in a course of 2 weeks and they still did not resolve the issue. They’re excuse was “we couldn’t find anything so here is your vehicle back.” Unreliable, inadequate, and unknowledgeable are a just a few words to describe the service department here. Not to mention that our service advisor yelled at my daughter and hung up on her face. Truly a disgrace. No one seems to take their jobs seriously there. More
Please continue to give free car wash to your regular customers. Good job 👍 Your location is very accesible for me. I’ll recommend you to my friends. customers. Good job 👍 Your location is very accesible for me. I’ll recommend you to my friends. More
In this branch the quality of service is always excellent. Everything was done quickly and on time. The staff is very polite and attentive. I recommend this service to everyone. excellent. Everything was done quickly and on time. The staff is very polite and attentive. I recommend this service to everyone. More
Terrible company, terrible service. One of your guys was rude to me and told me I looked like an idiot. I was beyond upset and will be taking my business elsewhere was rude to me and told me I looked like an idiot. I was beyond upset and will be taking my business elsewhere More
professional and knowledgeable service from good professionals the personnel know how to handle customers even with covid restrictions always able to get my questions answered with respect and court professionals the personnel know how to handle customers even with covid restrictions always able to get my questions answered with respect and courtesy More
Took me right away! Had a nail in my tire. Chris was one of the nicer reps I have worked with at Benzel. This location is closest to my house. of the nicer reps I have worked with at Benzel. This location is closest to my house. More
All went smooth and efficiently; appreciated pick up and drop; everyone was polite and helpful. Chris is great to work with and has been over many years. drop; everyone was polite and helpful. Chris is great to work with and has been over many years. More
All I have to say is MARKO the heart this gentlemen has is pure 100% kind and helpful every single time I’ve taken my vehicle to get serviced he’s been there to help me explain what I needed and what was i is pure 100% kind and helpful every single time I’ve taken my vehicle to get serviced he’s been there to help me explain what I needed and what was important not like regular mechanic that come up with stories to empty your pocket this man is reasonable he’s definitely a go to if you need service he’s the man it’s hard to explain lol More
Dave was great to work with, didn’t push after sell, was patient & answered my questions, loaner process very easy, clean surroundings, followed safety protocol patient & answered my questions, loaner process very easy, clean surroundings, followed safety protocol More