Benzel-Busch Motor Car - Service Center

As always, professional and recognizing the value of my time. I have a Mercedes dealer within a mile of my summer home in Long Island, but always go to Benzel. time. I have a Mercedes dealer within a mile of my summer home in Long Island, but always go to Benzel. More

Everyone is always helpful courteous and prompt. These 3 gentleman are the reason I always choose BB service.. Their Attitudes are always positive and make me feel at ease when I need to come in for service gentleman are the reason I always choose BB service.. Their Attitudes are always positive and make me feel at ease when I need to come in for service More

It was a Great experience. Frank was incredibly responsive and professional- i was extremely happy with the support he provided. He made a big difference. responsive and professional- i was extremely happy with the support he provided. He made a big difference. More

Service Department made the experience of a Recall issue very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough More

The Express service I received, regarding the repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. More

Excellent Service on my vehicle for collision repair. Vanessa was extremely helpful. She handled the whole claim expertly . I got my car back in a week Vanessa was extremely helpful. She handled the whole claim expertly . I got my car back in a week More

Was coerced into receiving services that my car did not require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. More

The service was very professional and done in a timely manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the Mercedes me app is for the birds. I still can’t start my car remotely. More

Sossio is excellent. Very personable and professional. Been dealing with him for many years . Found it necessary to service one of our vehicles out of state. Service and employees incompetent Benzel Been dealing with him for many years . Found it necessary to service one of our vehicles out of state. Service and employees incompetent Benzel Busch is first class! More

I was extremely happy the way service department this was my first service on my vehicle I had 10:30 appointment they took the car in right away from the waiting room I was able to see the guy took very good my first service on my vehicle I had 10:30 appointment they took the car in right away from the waiting room I was able to see the guy took very good care of my car checking everything tires , brakes , changed oil , filter and he even take the time to vacuum the leaves in the engine compartment. When they brought the car it was washed also great service. Thank You. More