Benzel-Busch Motor Car - Service Center

Tim always takes care of me! My wife had an issue with the truck while she was out and we took it straight to Tim for a check-up. He got it in and out in 20 minutes! the truck while she was out and we took it straight to Tim for a check-up. He got it in and out in 20 minutes! More

As always, professional and recognizing the value of my time. I have a Mercedes dealer within a mile of my summer home in Long Island, but always go to Benzel. time. I have a Mercedes dealer within a mile of my summer home in Long Island, but always go to Benzel. More

Everyone is always helpful courteous and prompt. These 3 gentleman are the reason I always choose BB service.. Their Attitudes are always positive and make me feel at ease when I need to come in for service gentleman are the reason I always choose BB service.. Their Attitudes are always positive and make me feel at ease when I need to come in for service More

It was a Great experience. Frank was incredibly responsive and professional- i was extremely happy with the support he provided. He made a big difference. responsive and professional- i was extremely happy with the support he provided. He made a big difference. More

Excellent service on my vehicle and can't be any happier. Replaced batteries on my two keys and thorough car wash inside and outside made me also very pleased. Thank you, Replaced batteries on my two keys and thorough car wash inside and outside made me also very pleased. Thank you, More

Service Department made the experience of a Recall issue very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough More

The Express service I received, regarding the repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. More

Excellent Service on my vehicle for collision repair. Vanessa was extremely helpful. She handled the whole claim expertly . I got my car back in a week Vanessa was extremely helpful. She handled the whole claim expertly . I got my car back in a week More

The service was very professional and done in a timely manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the Mercedes me app is for the birds. I still can’t start my car remotely. More

Was coerced into receiving services that my car did not require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. More