Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Very easy to deal with. Helpful, honest and willing to find information. Knowledge about product. Would certainly go back again. Highly recommend them Very easy to deal with. Helpful, honest and willing to find information. Knowledge about product. Would certainly go back again. Highly recommend them. Well worth the drive. More
New truck purchase Everyone that I dealt with was very friendly and knowledgeable. I am happy with my experience at Berger Chevy and would recommend them to other peopl Everyone that I dealt with was very friendly and knowledgeable. I am happy with my experience at Berger Chevy and would recommend them to other people. I love my new Silverado truck!! More
Service Review Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. More
New turbo for my Cruz installed with no problems Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. More
First service , and Oil change Had my oil changed, and they inspected my Truck. I was also there for a service, had bad wrap on my steering wheel, they replaced the steering wheel w Had my oil changed, and they inspected my Truck. I was also there for a service, had bad wrap on my steering wheel, they replaced the steering wheel with a new one. service took 3 1/2 hours. All turned out good. More
Awesome Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. Overall highly recomended for your next vehicle purchase or service appointment! More
good job the people that were involved with me on the 17th could not have been any better from the service tech to the shuttle driver good job to all well done the people that were involved with me on the 17th could not have been any better from the service tech to the shuttle driver good job to all well done More
Continued good service! I was pleased with my service representative. He listened to my questions. He explained everything well! Always plan on having a good appointment a I was pleased with my service representative. He listened to my questions. He explained everything well! Always plan on having a good appointment at Berger. Would not go anywhere else! More
Mark Bivens provided good service, despite busy conditions. His service was quality-oriented and timely. A customer was basically "debating" Mark, against Mark's will, but he managed to resolve the situat His service was quality-oriented and timely. A customer was basically "debating" Mark, against Mark's will, but he managed to resolve the situation, as best he could, with the "in-denial" customer (heh, heh) before moving on to me. The time factor was not really Mark's fault at all---he dealt with it likely-better than I would have. More
Above and Beyond Beth went above and beyond this time to help me get the car and the deal that fit into my soon to be retirement May 2019. First my lease was up in Aug Beth went above and beyond this time to help me get the car and the deal that fit into my soon to be retirement May 2019. First my lease was up in August. Had phoned ahead so she knew I was coming. She had several plans all ready for me to chose from for a 2018 equinox. I found one that fit my budget that was less than my 2017 lease. Next she asked what color I was looking for. I settled on this nice gray color. But they didn't have one the lot. So she checked inventory of other dealers. Couldn't find one that I could get that day So low and behold as my kids would say she hooked me up with the showroom model one that was fully loaded for the same deal as the other one and I mean a 2018 Equinox that has everything power sunroof etc. If I could rate her on a scale from 1 to 10 I would rate her a 12. Thanks Beth . And no pressure Kathy . More



