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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

March 07, 2012

Dick Jacques was absolutely terrific to me and my wife! He made buying a new car a wonderful and exciting experience for us and is the only salesperson that we will ever use again. Good Luck Dick and thank More

by toolmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jacques, Dick Jacques
Mar 08, 2012 -

Berger Chevrolet, Inc responded

Toolmaker, Thank you so much for your positive feedback! Our goal here is at berger is to make sure that every customer has a completely satisfying experience. Dick does a great job at making his customer feel comfortable but yet excited about their purchase. We hope you are enjoying your new vehichle and we look forward to doing business with you in the future! -The Berger Family :)

February 15, 2012

We arrived at the dealership about an hour before close. The staff was more than willing to work with us and even stayed past close to make sure all of our needs were met. We love our new truck and would de More

by erinplants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Feb 16, 2012 -

Berger Chevrolet, Inc responded

Erinplants, Thank you so much for your positive feedback! Here at Berger, we like to make sure all of our customers get a completely satisfying experienc, even if that means staying after hours. Brian does a very good job at making sure all of his customers' needs are met. We hope you are enjoying your new truck and we look forward to doing business with you again! -The Berger Family :)

February 08, 2012

This dealer, and Brian Isch as its representative, made the purchase of a new auto a great experience. My previous experience with Berger in 2003 was not great. When I met Brian, I explained my experienc More

by barbegrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Feb 08, 2012 -

Berger Chevrolet, Inc responded

barbegrie, Thank you very much for your kind words! We apologize, again, for your unfortunate experience in 2003, but it looks as if you had a much better one this time around. Brian consistently does a great job at being patient, kind, and very informative with all of his customers. Also, Andrew works very hard at getting customers' the best deal that he can. Again, thank you for your positive feedback. We hope that you are enjoying driving your new Equinox, and we look forward to doing business with you in the future! -The Berger Family :)

February 03, 2012

I was looking for a used car, but had no idea I'd be getting such quality treatment. On top of the great price I received for my vehicle, I was shocked at how friendly and helpful the sales consultant w More

by foxron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Knaggs
Feb 08, 2012 -

Berger Chevrolet, Inc responded

foxron, We appreciate your positive feedback! Andrew does a great job at ensuring that all of his customers get quality treatment as wekk as the right car (even if it takes a long time). We thank you again for your kind words and we look forward to doing business with you in the future! -The Berger Family :)

January 20, 2012

Sales Consultant Bryan Brown listened to all our needs when we were exploring the purchase of a used minivan. He was very friendly, attentive and informational regarding the different types of vehicles th More

by buckgeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Brown, Jeff Mariner
Feb 08, 2012 -

Berger Chevrolet, Inc responded

buckeno, Thank you very much for your positive comments. Here at Berger we want to make sure every customer has a completely satisfying experience; Bryan ensures that by being friendly, informative, and always finding right vehicle to fit customers' needs. We are pleased that you had a great experience and we look forward to working with you in the future! Enjoy your van! -The Berger Family :)

January 16, 2012

Brian did a nice job identifying and servicing our needs. He had technical knowledge and waspersonable in the process. This is my second car in two years from him. Keep up the good work. More

by Dallisdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Jan 16, 2012 -

Berger Chevrolet, Inc responded

Dallisdd, Thank you so much for your positive comments. Brian does a great job and satisfying his customers' needs and wants. We are very thankful that we have your returning busines and we look forward to doing business with you in the future. -The Berger Family :)

January 07, 2012

We had a great experience purchasing this vehicle. Brian was very helpful and informative about this vehicle and made the experience easy. I will purchase my next vehicle from him. More

by bcrushlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Jan 09, 2012 -

Berger Chevrolet, Inc responded

bcrushlow, We appreciate your positive feedback! Brian is always very helpful and informative with his customers to ensure they have a completely satisfying purchase experience. Thanks again and we look forward to seeing you in the future for your next purchase! -The Berger Family :)

January 05, 2012

Bought used truck in sept had many problem's from first day still havin them had to take to dodge dealer because they could not fix the truck there also burned over a quarter tank while they had it gave me More

by Bill phillipo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beth
December 14, 2011

Andrew's knowledge of the products was excellent. We were a little unsure as to which auto we wanted to purchase and he was very patient with us, explaining each model and willing to show us various mod More

by KATHY1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Knaggs
Dec 27, 2011 -

Berger Chevrolet, Inc responded

Kathy1943, Thank you so much for your positive feedback! We are very pleased that you had a great purchasing experience with Andrew; he is very knowledgeable and patient with all of his customer. We hope that you are enjoying your new Malibu! Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

December 02, 2011

I had visited Berger two times before making the decision to purchase. Upon declining a purchase these two times, the sales agent could not have been more gracious. Upon receiving a very attractive lease off More

by dw1142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Dec 02, 2011 -

Berger Chevrolet, Inc responded

Dw1142, We appreciate your posiitive feedback! Brian Isch is very patient and understanding with all of his customers, so we are glad that you got to experience that and purchase a vehicle. We are pleased that you enjoyed the process and we look forward to doing business with you in the future! Enjoy your vehicle! -The Berger Family :)

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