Back

Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
Contact Dealership

2525 28th St SE

Grand Rapids, MI

49512

Directions

By Type

Showing 1,658 reviews

July 27, 2011

My recent dealing with Berger Chevrolet was quite by accident. Literally. My car was totaled. But before the insurance assessor pronounced the death sentence on my 2008 Cobalt, Joel Marcias at the bod More

by pshangraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Sirmans, Brett Beckett, Joel Marcias, Tom (in rentals)
Aug 03, 2011 -

Berger Chevrolet, Inc responded

Rev. Philip, We appreciate your positive comments! We are sorry about the death of your 2008 Cobalt, however, that brought you to us! Most people find buying a new car very stressful, but here at Berger we try to make everyone feel comfortable. Joel, Tom, and Bruce are very good at making their customers happy. Again, we thank you and we look forward to you being a lifetime customer of Berger. -The Berger Family :)

July 25, 2011

I brought my car in for an oil change and had a small problem afterwords with a low oil light coming on. I called and was asked to bring my car back in but could not because I was at work. I told the gu More

by kssutherland2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Carlson
Aug 03, 2011 -

Berger Chevrolet, Inc responded

Kssutherland, Thank you for your positive comments! Here at Berger we try to make sure that everyone gets a Completely Satisfied experience. As you can tell, Rich does an excellent job of making that happen. We are glad that your car got fixed and you are back on the road. Again, we thank you and we look forward to doing business with you in the future! -The Berger Family :) brought my car in for an oil change and had a small problem afterwords with a low oil light coming on. I called and was asked to bring my car back in but could not because I was at work. I told the guy who answered the phone that I would try to bring it back after work and hung up. Rich Carlson went out of his way and called me when I did not even leave my name or number to find out what my call was about. He came out to where I was located to try and fix the issue and when that was not possible took it back to Berger for repair. With in a few hours it was fixed and brought back to me. What an amazing employee you have and a great experience. Thanks Rich, I will be bringing my car back for future repairs.

July 22, 2011

Rob Regenold always provides excellent customer service in the Service Department. He is very professional, helpful, thorough and friendly. He always delivers. He is the reason I always return to Berger More

by llamekcuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Regenold and Rich Carlson
Aug 03, 2011 -

Berger Chevrolet, Inc responded

Llamekcuf, We appreciate your positive feedback. All of our Service Consultants, especially Rob, work very hard at taking care of his customers and their vehicles. He is very knowledgeable about vehicles, and he shows it when he talks to his customers. Thanks again! - The Berger Family :)

July 21, 2011

I've been bringing my vehicle to Berger Chevrolet to get serviced for years now and I always have the same results....Complete Satisfaction! Rob Reginald is my service advisor and he continues to be friendl More

by RYMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reginald
Jul 21, 2011 -

Berger Chevrolet, Inc responded

Rymo, Thank you for your positive comments. All of our Service Consultants, especially Rob, work very hard at pleasing our customers and taking care of their vehicles. He is very knowledgeable about vehicles, and translates that to his customers. Thanks again, and we look forward to doing business with you in the future! - The Berger Family :)

July 13, 2011

This was the 9th vehical We've bought from Berger and by far the greatest experience I've had in buying. Eugenio was great to work with. He really took care of me. My wife is now thinking about buying a new More

by hummer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugenio Sellaro
Jul 21, 2011 -

Berger Chevrolet, Inc responded

Hummer2, We appreciate your positive feedback! Also, we can't thank you enough for your continual business here at Berger. Eugene is great at taking care of his customers, and getting them the right car at the right price. Again, we thank you and look forward to doing business with you in the future (and hopefully selling you a new camaro)! -The Berger Family :)

July 12, 2011

While I have purchased two new cars in the past few years, John and the other members of the service team are the ones I have the most contact with. John respects my passion for cars and always discuss More

by marijane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Stall
Jul 12, 2011 -

Berger Chevrolet, Inc responded

Marijane, We appreciate your positive feedback. All of our Service Consultants, especially John, work very hard at pleasing our customers and taking care of their vehicles. Thank you for the referral and we look forward to doing business with you in the future! - The Berger Family :)

July 10, 2011

I purchased A new 2011 Camaro Convertible (Berger Edition) from Berger chevy & I am extremely satisfied with my new vehicle. Berger chevy's staff is very friendily & knowlegable about their products! More

by davidabeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jaques, Mike Mcleod, Dick Jacques
Jul 12, 2011 -

Berger Chevrolet, Inc responded

David, Thank you so much for your positive comments! Dick and Mike both work very hard to make those cars perfect, and make sure the buying experience is a great one as well! Again, we thank you and we look forward to doing business with you in the future! - The Berger Family :)

July 09, 2011

Eugenio Sellaro was amazing to work with when I was buying a used vehicle. He was very knowledgable about the vehicles I was interested in and very helpful and open to answering questions I had. I wi More

by jenvball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugenio Sellaro
Jul 12, 2011 -

Berger Chevrolet, Inc responded

Jenvball, We appreciate your positive feedback! Eugene is very knowledgeable and helpful, and we are pleased that he found you the right vehicle. Thank you in advance for the recommendations and enjoy your new vehicle. - The Berger Family :)

July 07, 2011

Working with Dick was a great experience. He worked with me on price, options and finding a vehicle that was as I wanted. He found every discount that I was eligible for. I look forward to dealing with More

by larryf2109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jacques, Dick Jacques
Jul 08, 2011 -

Berger Chevrolet, Inc responded

Larry, Thank you so much for your positive feedback! Dick has always been great at finding his customers the vehicle they want at the right price. Thanks again and we look forward to doing business with you in the future! - The Berger Team :)

July 02, 2011

Dan Geoughagen let Kentwood Women's Club use a new Camaro convertible for the Kentwood 4th of July parade. We cannot thank him enough for the incredible experience. It could not have been better!!! Our cl More

by ssmokoski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geoghegan
Jul 06, 2011 -

Berger Chevrolet, Inc responded

Susan, Thank you so much for your positive comments! We are so pleased that your girls got to ride in the parade in style and that Dan could arrange everything for you to get that done. We look forward to doing business with you in the future when it's time for you to turn in your lease! Thanks again. - The Berger Team :)

...
162
...