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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

October 04, 2011

Had been looking for a vehicle for my daughter for quite some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was More

by roger wenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : C. Hubbard, Eugenio Sellaro
Oct 05, 2011 -

Berger Chevrolet, Inc responded

Roger, Thank you so much for your positive feedback! We are so grateful that you put your trust in us for your purchasing needs. We like to be as helpful as possible with our customers so we can find them the right vehicle at the right price. Both Cathy and Eugenio do a great job in ensuring that their customers are properly taken care of. We hope that your daughter is enjoying her mustang! Thanks again and we look forward to doing business with you in the future! -The Berger Team :) Had been looking for a vehicle for my daughter for quite some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was very honest and helpful and answered all my questions directly. I was especially impressed with the way the car was financed by Ms. Hubbard. I told her exactly what I was looking for in a loan and she was able to locate what I needed. We have been very happy with our car, and very happy with the way we were treated at Berger. They have a very good reputation and I would recommend them to anyone in the market for a vehicle. We drove up from Battle Creek to purchase this car, as we trusted Berger Chevrolet for our car.

September 20, 2011

Mark initially helped me with warranty work. Then I returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back u More

by lisacm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Bivins
Oct 05, 2011 -

Berger Chevrolet, Inc responded

Lisacm, Thank you so much for your positive feedback. Here at Berger, customer satisfaction is out #1 priority. Mark does a great job at taking care of his customers and making sure that things are done right, NO MATTER WHAT. We're glad that you are back on the road with your Acadia. Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

September 11, 2011

We stopped by to look at new truck and Brian helped us. After looking at several vehicles and not liking them, Brian advised he could do a Internet search for other inventory nearby. He found the perfect More

by Pm133g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian isch
Sep 12, 2011 -

Berger Chevrolet, Inc responded

Pm133g, We appreciate your positive comments! Brian always makes sure that he finds the right vehicle at the right price for his customers; he takes very good care of his clients. We hope that you are enjoying your new vehicle and we look forward to seeing you in the future for further purchases! -The Berger Family :)

September 06, 2011

Had a great experience - ordered a 2012 Equinox - came in when promised - they did a great job of preping the vehicle for our arrival - was treated fairly and respectfully! More

by jvl1535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geoghegan
Sep 12, 2011 -

Berger Chevrolet, Inc responded

jvl1535, Thank you for your positive feedback! Dan does an excellent job at working out the details and making sure everything is well prepared for his customers. We hope that you are enjoying your new Equinox! Thanks again! -The Berger Family :)

August 29, 2011

We purchased two Camaros (a 2002 Dick Harrell Edition and a 2002 35th Anniversary Edition Performance Edition) from Dick Jacques. Since we live in Louisiana, we don’t have the luxury of being within driving More

by The Gristina Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jacques, Dick Jacques
Sep 12, 2011 -

Berger Chevrolet, Inc responded

Gristina Family, We appreciate your positive feedback! We are so thankful to have cusotmers like you, ones that are will to drive across the country to see us/purchase cars from us. Dick Jacques always treats his customers with respect and goes out of his way to make sure they are completely satisfied. Again, we thank you for your kind words and we look forward to seeing you in the future! -The Berger Family :)

August 24, 2011

To me they are "TEAM BERGER", when I need something repaired or just an oil change they are always there. I call Rich or Ben at the oil change facility to see how busy they are and they know More

by Edward G. Cassis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Kahler, Ben Koster, Rich Carlson, Joe Christopher, Thomas H. Satterley, Jim McPheron, John Hoekstra, Joe Christopher
Sep 12, 2011 -

Berger Chevrolet, Inc responded

Edward, Thank you for your positive feedback! We appreciate you being a lifelong customer to Berger. "Team Berger" is here to serve all of our customers with anything they need, and that is why we have lifelong customers such as yourself :) You are the reason that we do what we do. Again, thank you so much for praise and we look forward to continuing to do business with you! -The Berger Family :)

August 15, 2011

The sales staff was very friendly and patient. They helped answer our questions without pressuring us. They understand that a happy customer is the best way for them to remain one of the best dealersh More

by adreajoy713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugenio
Sep 12, 2011 -

Berger Chevrolet, Inc responded

adreajoy713, We appreciate your positive feedback! Eugenio is very friendly and patient with all of his customers. We are happy that we made you happy :) Thanks again, and we look forward to doing business with you in the future! -The Berger Family :)

August 05, 2011

because i came in to get something looked at and as soon as they knew they would have to keep my car in overnight they got me a loaner and had me on my way. rob continually kept me informed and took very g More

by mjmiklusicak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rob
Sep 12, 2011 -

Berger Chevrolet, Inc responded

mjmiklusicak, Thank you so much for your positive feedback! We are pleased that your car issues got resolved. Rob always takes care of his customers by keeping them informed and providing them with the best options. Thanks again, and we look forward to serving your needs in the future! -The Berger Family :)

August 02, 2011

I've had to visit your body shop way tooo many times. Looked like new when I picked it up. Service Department also went out of their way to complete some warranty work at minimum inconvenience to me. More

by jim510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian&Brian&Mike
Aug 03, 2011 -

Berger Chevrolet, Inc responded

Jim, We appreciate your positive feedback. It's unfortunate that you have had to visit our body shop many times, but we are glad that it now looks like new. We like to make sure that our customers have a completely satisfied experience, and that everything we do is convenient for them. Thanks again, and we look forward to doing business with you in the future! -The Berger Family :)

July 29, 2011

I drove 225 miles after talking to Richard Peters to check out a truck. It was exactly as advertised and he worked at 110% level, including late hours, to work out an outstanding deal for me. Cathy, in More

by JimJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Peters, Sales; Cathy, Finance
Aug 03, 2011 -

Berger Chevrolet, Inc responded

Jim J, Thank you for your positive feedback! We are very pleased that you drove 225 miles to come see us! Rich and Cathy are both great at making their customers happy, no matter what it takes. We hope you are enjoying your new truck and we look forward to seeing you in the future! -The Berger Family :)

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