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Berger Chevrolet, Inc
Grand Rapids, MI
1,673 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,673 reviews
April 26, 2019
My New Car I was concerned about buying a new car, I have never had a new car, so walking into the dealership with all many concerns, was unsettling to me, but o I was concerned about buying a new car, I have never had a new car, so walking into the dealership with all many concerns, was unsettling to me, but once inside the dealership, a very nice salesman met me and my friend, with a smile and can I help you? Being a Sr and a widow, with a very upset stomach, with nerves, my concern was could I even buy a new car? My salesman was awesome, caring, and made me feel relaxed, while going through all the paperwork, all the staff at Burgers was very nice and willing to help me, this is why I rated 5 stars. More
by Graul Doris 01
Employees Worked With
Other Employees :
The lady that helped me with signing the paper work, not sure about her name, she was awesome
April 19, 2019
GreAt experience I thoroughly enjoyed my truck purchase at Berger. Salesperson Brian Isch made the whole process simple, easy and relaxing. The whole staff was courte I thoroughly enjoyed my truck purchase at Berger. Salesperson Brian Isch made the whole process simple, easy and relaxing. The whole staff was courteous and efficient and I would recommend Berger for all your needs. More
by Snowgoer
Employees Worked With
April 18, 2019
The best customer service I've had at a dealership I contacted them and I got back to me within an hour. In a very polite and colorful way they answered my questions and I was able to do business with I contacted them and I got back to me within an hour. In a very polite and colorful way they answered my questions and I was able to do business with them. More
by Z.Quak
Employees Worked With
Jhuvelle T.
March 25, 2019
Minor Collision Repair Job was done quickly and expertly. The people were courteous, friendly and professional. The car was cleaned inside and out when I picked it up. Drew Job was done quickly and expertly. The people were courteous, friendly and professional. The car was cleaned inside and out when I picked it up. Drew Molnar and his team were first rate! More
by Malibu, Tomp
Employees Worked With
Drew Molnar
March 07, 2019
Great Experience I want to say Darrell Pike did a awesome job he took very good care of me. Since my purchase I had to contact him about my new Trax on some of the t I want to say Darrell Pike did a awesome job he took very good care of me. Since my purchase I had to contact him about my new Trax on some of the technology that I couldn't remember and he took the time to answer and show me again how everything worked on the car. I highly recommend anyone looking for a new car to go see Darrell Pike at Berger. Thanks Darrell More
by Denise Collins
Employees Worked With
Darrell Pike
February 27, 2019
Will go the extra yard to make it happen. If you want a car with everything you want on it see Brian Isch at Berger Chevolet. He will work to make you happy. And you will get more car for th If you want a car with everything you want on it see Brian Isch at Berger Chevolet. He will work to make you happy. And you will get more car for the money. This is my 3rd lease and I am very happy. More
by Tnovak7
February 21, 2019
Failed to diagnose and fix charging system problem I already answered one of these Berger surveys. Essentially, as I explained in more detail last time, they failed to do what was needed to re-flash t I already answered one of these Berger surveys. Essentially, as I explained in more detail last time, they failed to do what was needed to re-flash the two modules necessary to make the hybrid charging system. The result was the 12v battery did not charge and car died again about 10 miles after I left dealership. At that point I found somebody else, who charged me to do what Berger did, but figured out the problem, re-flashed the modules and fixed the problem. More
by g.l.gillis33
Employees Worked With
February 20, 2019
Excellent customer service, they treated me like family! Love buying my vehicles at burger because they have a great customer service and care for their customers. My sales person Brian Isch is by far the be Love buying my vehicles at burger because they have a great customer service and care for their customers. My sales person Brian Isch is by far the best at what he does. Thanks for everything! More
by Ernesto J
February 18, 2019
Chevrolet Colorado diesel particulate filter service Dustin was very professional and easy to work with. He kept me updated on progress of the repair while keeping my interests in mind. Would work with h Dustin was very professional and easy to work with. He kept me updated on progress of the repair while keeping my interests in mind. Would work with him again. More
by BRUCE
Verified CustomerEmployees Worked With
Dustin McPherson
February 17, 2019
Great customer service in sales 👍! I was impressed with the quality of service at Berger. Miguel and the rest of the team were helpful and patient, allowing me to test drive multiple v I was impressed with the quality of service at Berger. Miguel and the rest of the team were helpful and patient, allowing me to test drive multiple vehicles until I was comfortable with one. They were attentive to my concerns and what I was looking for. They kept in touch and respected my process. They also found me a better rate for financing and gave me a great deal. I'd recommend them! More
by Lisa
Employees Worked With
Corey, manager and Gail in finance, Miguel Cervantes
