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Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,672 reviews
September 17, 2018
Disappointed Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it More
by BRENTBARR11
Verified CustomerEmployees Worked With
September 17, 2018
Second time I've had a Oil leak I asked them to check and see if I had any oil on the pan they said they did it but they didn't got home 4 spots in my driveway took it back they spra I asked them to check and see if I had any oil on the pan they said they did it but they didn't got home 4 spots in my driveway took it back they sprayed it with water took it somewhere else they cleaned the filter off and stop the oil from Lake More
by olivia55t
Employees Worked With
I don't know none of these people
September 17, 2018
Failed starter Great service in my time of need! My starter failed and you fixed it. Everyone was pry professional ! I would recommend your dealership to anyone in Great service in my time of need! My starter failed and you fixed it. Everyone was pry professional ! I would recommend your dealership to anyone in the Grand Rapid area to anyone. More
by MSUGOGREEN
Employees Worked With
Damian Ross-Preez
September 15, 2018
Great service. Very pleasent people and very helpful. Any questions pertaining to my car, I usually always get a good and get a good price and good offers Very pleasent people and very helpful. Any questions pertaining to my car, I usually always get a good and get a good price and good offers More
by JEANETTE.VASQUEZ.JV
Employees Worked With
Adam Havens
September 15, 2018
Great service center The last visit to the service center for my 2017 equenox premier was excellant. I had an oil change and tire rotation and was in and out in 30 minute The last visit to the service center for my 2017 equenox premier was excellant. I had an oil change and tire rotation and was in and out in 30 minutes. More
by JOHNWCISCO
Employees Worked With
Darrell Pike, Greg Naki
September 14, 2018
Was in for a recall and was taken care of promptly My vehicle had a recall and they were very prompt taking care of it, they thought it could be a couple hours so they asked if there was any where I wa My vehicle had a recall and they were very prompt taking care of it, they thought it could be a couple hours so they asked if there was any where I wanted to go so they took me to the mall down the street and picked me up even earlier then they thought. More
by DAVMCCNNLL
Employees Worked With
Michael Nelson, Johnathan Uredi
September 14, 2018
Car shopping We started to look at used vehicles, but with the help of Thomas we ended up getting a new vehicle instead. Thomas was very intuitive to what we were We started to look at used vehicles, but with the help of Thomas we ended up getting a new vehicle instead. Thomas was very intuitive to what we were looking for and helped meet every need within our budget. Overall the whole process was probably the most enjoyable experience in purchasing a new vehicle. Well done Thomas and Greg! More
by Family car shopping
Employees Worked With
Greg Naki, Thomas Darga
September 14, 2018
Great experience Our salesman was very knowledgeable and friendly. Signing went quickly and truck was ready for pick Up on time. Great experience and wouldn’t hesit Our salesman was very knowledgeable and friendly. Signing went quickly and truck was ready for pick Up on time. Great experience and wouldn’t hesitate to recommend More
by JUDYANDROB1950
September 14, 2018
Vehicle We had an excellent experience at Berger. Eugene & Cathy we’re very helpful & pleasant. we were well informed with the financing & all information on We had an excellent experience at Berger. Eugene & Cathy we’re very helpful & pleasant. we were well informed with the financing & all information on our vehicle. We are happy we chose them & Berger Chevy. We love r equinox! More
by KWEBSTER59
September 14, 2018
Warranty Service A good group to work with at Berger Chevrolet. Everyone was friendly. Happy for the free cold bottled water on a hot day And the quiet office space A good group to work with at Berger Chevrolet. Everyone was friendly. Happy for the free cold bottled water on a hot day And the quiet office space in the lounge. More
by ENGINEERBRYCE
Employees Worked With
Alex, Darin Baas
