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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,684 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,684 reviews

August 13, 2018

Great Experience! Berger was easy to work with and made the deal happen. Sancho was friendly, easy to talk with and knowledgeable. Had an excellent experience. Thank More

by TMOGG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sancho Valdez
August 12, 2018

They took really good care of my Cruze !!! The service was great and they didn’t give up on getting a new Turbo it was a struggle but God help them to make success so I highly recommended this More

by JONPETROVICH38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 12, 2018

Over selling on what was "needed" Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wh More

by JGBANTJES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher, Heather Jensen
August 11, 2018

New vehicle Got a new Colorado at my price. Betten-Baker in Muskegon could learn a few things from Berger. Brandi was very knowledgeable and hard working. More

by HM12460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace., Brandi Gee
August 10, 2018

Lube and tire rotation. Very quick and efficient!!!!!! We got there and within 20 minutes we were told they were finished. Appreciated the friendliness as always. Good peo More

by RASHAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know
August 10, 2018

Great, as always! Our service advisor was very helpful. He's always on top of it. Great maintenance recommendations. Our Equinox was done in a timely manner and at a fa More

by Equinox2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Oil change timely service work.. friendly service ..goes the extra mile to make sure all things are done right. Great follow up during service appointment. Alw More

by woodwinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
August 10, 2018

Exceptional Customer Service I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to sho More

by GLOVERJ0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pike
August 10, 2018

Rewards Thanks for Berger rewards we got free mud flaps and insulation. They even took me to work and picked me up so I could get my vehicle. Thanks Berger yo More

by KATHY_24117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Dustin McPherson
August 09, 2018

Baaaad costumer service Ended with more issues in my car. They were not willing to fix the problem they created. Had to go back more them 2 times to get it fix More

by SUAREZ0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Doll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember. I lnow one of them was Adam
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