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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,675 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,675 reviews

July 05, 2018

Too expensive Oil change was too expensive and now they raised the price. They also got rid of frequent oil change card which is horrible since oil changes there a More

by KHUANLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jul 12, 2018 -

Berger Chevrolet, Inc responded

Hello KHUANLA! We apologize that you feel our services are overpriced. We feel that we offer competitive pricing for the services we provide. We also often have coupons available that can help keep overall cost down. Thank you for your feedback, have a great day!

July 04, 2018

Quick response Very pleased with communication and, quick turn time, Al was helpful and informative. I used the shuttle service which was available. Overall great ex More

by MARYKAY52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2018

It was a very positive experience. Everyone did a great job, from the appointment setter down to my service person. Very impressed with the great service I received. Thank you! Dar More

by Dputans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2018

Professional Service Service was prompt and professional. Communication throughout the process was excellent. Staff treated me as a valued customer I would reccomend Be More

by JWHELAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Jensen, Adam Havens
July 03, 2018

4 hours well spent! I scheduled a free battery check and oil change. Battery did need replacing, agreed to cleaning of all “lines” (fuel & engine) along with Oil change. More

by JEANNERYAN818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Mostly satisfied My visit was fine. Everything was done well except for resetting the computer to reflect my oil change. Everyone is friendly and courteous. Good expe More

by JGRONSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
July 03, 2018

Miss no more I brought my 2007 Chevy Silverado in for a engine miss. It was diagnosed and repaired and now runs great again. Thank you Berger Service Dept. More

by MKERMY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
July 03, 2018

Regular maintenance I brought my car in for an oil change and alignment and filter change service was excellent and I will recommend to anyone . I believe it’s best to sc More

by JAMIE2HANCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob , Jeremy Anderson
July 03, 2018

Best car buying experience in 40 years. Having MJ as our sales consultant was pure random chance. However, my car buying experience was has never been better. MJ was the ultimate professio More

by Andy54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Top notch service. The service advisor Adam Havens is great to work with. He takes his job to keep my vehicle running top notch very seriously. He watches for service n More

by BMK21958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
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