
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Got to my appointment on 6/13 and there was no wait. I got checked in and Mark took the time to walk around my car with me and explained what I neede Got to my appointment on 6/13 and there was no wait. I got checked in and Mark took the time to walk around my car with me and explained what I needed to complete. When I said I didn’t have enough money to do everything he did not try to pressure me at all, he was willing to work with me. He said the car would be finished by 11 and to my surprise it was completed before that. He reviewed exactly what was completed and thanked me for brining my car in. This is one of the best experiences I had with a service department. I used to be a service writer and I really like that he did not speak to me like I was an idiot even though I was a woman. More
Good people Dawn maxwell-small is a very good sales person she goes beyond to help people I really appreciate her effort and focus and I thank her Dawn maxwell-small is a very good sales person she goes beyond to help people I really appreciate her effort and focus and I thank her More
Excellent customer service. Explained all charges. Helped with questions not pertaining to the reason I brought my car in initially. Very clean waiting area and they offered me Explained all charges. Helped with questions not pertaining to the reason I brought my car in initially. Very clean waiting area and they offered me the shuttle if I did not want to wait. Great group of people. More
Not pressured Kristi was very helpful from the beginning. Never made me feel like a had to get a certain vehicle. She explained the best options for me and answer Kristi was very helpful from the beginning. Never made me feel like a had to get a certain vehicle. She explained the best options for me and answered everything I asked. More
It was great! I highly recommended Thomas. He was nice and helped me find a great deal on car insurance. I’ll definitely return to him for a future sale! I highly recommended Thomas. He was nice and helped me find a great deal on car insurance. I’ll definitely return to him for a future sale! More
Oil Change Jeremy A is honest and patient with my questions. There is WIFI available so I am able to work while I wait for my vehicle. Jeremy A is honest and patient with my questions. There is WIFI available so I am able to work while I wait for my vehicle. More
Second Oil Change Just getting an oil change and they are great to work with. Berger has always treated me very well with buying my car and then keeping me in the loop Just getting an oil change and they are great to work with. Berger has always treated me very well with buying my car and then keeping me in the loop with having to get the oil changed on a regular basis. More
Trouble shooting Bluetooth I had trouble pairingg my phone to my car and DARRIN helped me figure it out. It was a blessing because I was going out of town that same day. I had trouble pairingg my phone to my car and DARRIN helped me figure it out. It was a blessing because I was going out of town that same day. More
Oil Change and Rotate Great service quickly accomplished. They also found that someone had taken my VIN and used it for an oil change in another state. They flagged the ser Great service quickly accomplished. They also found that someone had taken my VIN and used it for an oil change in another state. They flagged the service account and took care of the work quickly. Thanks! More
Fast and professional service Excellent service. Staff was courteous and professional. Truck was in and out quickly. I love the look of my new 2018 Chevy Silverado Redline Edition Excellent service. Staff was courteous and professional. Truck was in and out quickly. I love the look of my new 2018 Chevy Silverado Redline Edition LTZ Z71 4WD Crew Cab with the Rough Country 2-1/2” Leveling Kit. Truck rides smooth. The service staff made sure they did an alignment after installing the kit. Great work! More