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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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August 30, 2018

Great oil change Your service department is simply the best I've ever dealt with! Every time I bring my car in for service you make sure everything is perfect. More

by JCKBUTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 30, 2018

Great service! they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleas More

by BRITTANYLAFREE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Good old oil change They got me in and out in a timely manner. They were pleasant to work with and kept me happy while I waited for my oil change. More

by BOWTIEMAN89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah but don't remember her last name
August 30, 2018

Recalls Patty was very helpful and coordinated through email across the state. This provided me with ease and accessibility where I am still waiting after 6 w More

by CONWELTM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty, Darin Baas
August 30, 2018

Oil change It took 8 minutes, I never even got out of my truck. Super friendly and so glad I didn't have to spend lots of time waiting for a simple service. The More

by MHUFFX03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady in quicklube
August 30, 2018

Could not fix the issue . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured ou More

by CHERIVANTUINEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Woodwyk
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

horrible after getting a ridiculous labor fee I tried to trade it in and that part went even worst. I could hear the manager hollering he can't afford nothing More

by ISMAELRIVERABERMUDEZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 29, 2018 -

Berger Chevrolet, Inc responded

Hello! We are sorry to hear about your experience with us! We try our best to match each individual's financial situation to a vehicle, and unfortunately it sounds like we missed the mark. If you have any other issues, please reach out to us at 616-949-5200. Thank you! Have a great day.

August 29, 2018

Service Berger and the service advisor went outta of there way to help and also provided me with a car until my car was complete. I highly recommend Johnathan More

by WAYNEKING2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 29, 2018

Nice quick and complete service They offer a great quick lube. Nice price particularly with a coupon and great service. I highly recommend Berger Chevrolet for service. I escpecially More

by HELDERJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
August 29, 2018

Always a smile and always quick! I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically don More

by kjc0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chelsea Davidson
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