Back

Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

not yet
rated
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

Sort by
August 24, 2018

Need filters It cost more than they said cost 10.00 sale The service was ok but it could be a like faster but was good service More

by CHILLIDOG302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher, Dustin McPherson
August 24, 2018

After 18 years of taking my cars here its time to leave POOR SERVICE. Purchased multiple cars through GM over the last 30 years. Always Brand New..Been taking my car to Berger ever since 2001. 7+ new cars More

by MNOFFSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Stull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
August 24, 2018

Oil Change Service When I arrived, I was able to get right in! The service tech was very cordial & liked my car. Bragging up my car always gives them brownie points. More

by LAURIE.HULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband couldn't remember who the service tech was during this visit.
August 23, 2018

take arae of all my issues. Jeremy and Steve took care if the issues I was having with my wheel covers and caps in and out less then a hour this time..... More

by ocean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
August 23, 2018

Brake replacement The procedure lasted an extra hour, without being informed of the delay. When I finally wad able to get my truck, the price was almost 70.00 more t More

by MARKCHARTIER0726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Pike, Johnathan Uredi
August 23, 2018

Wish it was less expensive for the oil change. $50 is high Staff were very helpful kind and informative! I think $50 is high for an oil change though. I did appreciate the knowledge ithebstaff have though. More

by ARTICSTORMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea names
August 23, 2018

Wonderful I brought ny wifes 2017 Chevy Traverse in because of being dead and locks going up and down took care of the problem within one day and set me up wit More

by LUKESAVAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 23, 2018

Great service Service was very professional. Was able to fix my car quickly and without setting up an appointment. Dustin was very friendly. A plus in my book! More

by 2163GALEWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 23, 2018

Standard oil & tire rotation. Johnathan my service rep was very helpful, followed up on our service policy and had the vehicle ready for delivery in a reasonably quick time. More

by MICHAELPTRSN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 22, 2018

Great service Mark Bivins is a great asset to Berger. Excellent communication and straight forward advice. Got my vehicle in for pretty extensive work and got it More

by KALBY1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Uredi
...
25
...