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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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August 20, 2018

Personal and specific Always have a good experience here at Berger. Friendliness and knowledgeable about all vehicles makes an enormous difference. Oil changes are a littl More

by CASTFALK1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher, Mariah Alles
August 19, 2018

Great visit with service center Much better experience as compared to the first time I came to this business center, Mark Bivins was awesome from start to finish. He knew exactly wha More

by BBARNES87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2018

Great Very professional and called right away to let me know my vehicle was ready. Explained the whole process as he was going through it. Felt very comfor More

by WADEASHORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 17, 2018

Sunroof repair Dustin helped us with everything we needed to get done and gave us a complimentary car to help us with our troubles and he also made sure everything w More

by GITMEHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 17, 2018

Very satisfied We were very satisfied with the work that was done on our vehicle. The guys that worked on our car were excellent.. Patty the girl that also helped w More

by DALELYNN126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Vandermoulin, Jeremy Anderson
August 16, 2018

Half Good Half Not! My rating is because I bring my car for regular maintenance and now I've been informed that there were maintenances due on my car that were not relaye More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Maxwell-Small
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher, Darin Baas
Aug 29, 2018 -

Berger Chevrolet, Inc responded

Hello, CJ! Thank you for sharing your experience with us, so sorry to hear about these issues. We do our best to verify warranty coverage for our guests. If there is anything else we can help you with, please reach out at 616-949-5200. Thank you, have a great day!

August 16, 2018

Great They were friendly and helpful, got me in and out quickly and made sure all of my scheduled maintenance was up to date. Dustin explained everything th More

by BOBSTURDY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 16, 2018

Very good Had no service appointment but Dustin help me out up front friendly I had a very good service time i will use Berger Chevy for all of my service and w More

by Streetoutlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 16, 2018

Inspección de la trica Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para More

by GLADISCC73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Mostly Satisfied Customer Although I have no real complaints about my service experience, I would like to mention the technician left the disposable steering wheel cover on the More

by CWIERING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
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