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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

3.8
672 Reviews

672 Reviews of Berger Chevrolet, Inc - Service Center

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April 16, 2018

Helped with cost but strongly believe they caused the issue! I went in for an oil change at the quick lube. Walked out and 100 miles later the oil pump went out. Jeff really helped me out with the cost of the se More

by FRNND_JRZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bredeweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Apr 17, 2018 -

Berger Chevrolet, Inc responded

Hello, we are sorry to hear of your opinion of our dealership! If there is anything else we can do, please give us a call at 616.949.5200. Have a great day!

April 14, 2018

Service Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. More

by PICALPROPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2018

Jonathon excellent service advisor***** Jonathon Uredi was attentive to my concern on my chevy cruz he listenened for whistleing noise that I was hearing and confirmed he heard it to nothin More

by PAMELAMEYER43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2018

Body work Fast and efficient, arranged a loaner car and finished a day early. Can’t complain about anything. The sales team is ridiculous, unprofessional, and More

by MSHOLLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gatlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson, Brian Hayes
April 13, 2018

It’s was fine. The problem was fixed. I’m honestly not too happy. I had bought a car from the used lot 2 months ago. It’s a 2016 Terrain and the touch screen stopped working. I was charged More

by CLWORKMAN
Recommend Dealer
Yes
Employees Worked With
N/a
April 13, 2018

Very Satisfied In for oil change and tire rotation. Sent me thru the express line and service was quick and efficient. I wondered why Berger didn't always use the Ex More

by trainrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express Line employees
April 12, 2018

Efficient, on time! I appreciate doing business with people who respect my time. I was met promptly at my appointment time, and the job was done in a reasonable amount of More

by RTHLANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 12, 2018

Quick lube Very helpful and attentive staff. Gets you taken care of quickly and at a great price compared to others. Needing the new style of oil many places tha More

by Cruz-ingmerica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
April 12, 2018

ALWAYS FIRST RATE Knowledgeable helpful and good service Joe Christopher goes the extra mile to make sure the car repair is done quickly but more important correctl More

by DBBH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
April 11, 2018

Repairs and clean up after that the repairs. Hi there, They did a great job on repairing my truck so far. But only thing at this that I didn’t like was after completing the repairs they didn’t More

by BERDELLRILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Joe Christopher
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