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Bergey's VW of Wilkes-Barre

Larksville, PA

4.8
1,496 Reviews
At Bergey's Volkswagen, we've been a trusted part of the community for years, providing exceptional automotive experiences with the personal touch that only a family-owned business can offer. We believe buying a car should be exciting, not stressful, which is why our no-pressure sales approach puts you in control of your purchase journey. Our team of VW enthusiasts and certified experts are here to guide, ...
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126 Narrows Rd

Larksville, PA

18651

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Showing 1,496 reviews

March 04, 2019

Efficient, friendly and knowledgeable. Satisfied with the service. They know their job well. Repairs were done in a timely manner. They are courteous and customer friendly. Responded in a t More

by HKTAZDEVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Edwards
March 02, 2019

60,000 mile Service From the initial call to scheduling the appointment, the voice mail reminders of the upcoming appointment, vehicle drop off, review of work needed, sh More

by tshap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary in Kia Service
March 01, 2019

Excellent Everything went well.Quick service with friendly staff.Clean waiting room.Complete explanation of what service was done and why. Replaced recall part More

by TRACEYCAVANAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ottaviani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Berretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Service My service is always done in a timely manner, the staff is friendly as can be, and I always get in my car knowing everything was done right. Plus they More

by LooJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ottaviani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Excellent Nothing negative to say :) but the service was quick... easy and explained well. Thank u for your time and I hope that this helps u More

by KRISTYKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
March 01, 2019

Great car buying experience for the inexperienced It's been 15 years since I last purchased a car, so I'm a bit inexperienced with the process. Randy and the Wyoming Valley Motors team made things es More

by cjg225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Great dealership Rob was a very friendly,non pushy, knowledgable salesman. Had the chance to test drive and look at several cars. Great place to get a car. More

by SJEN1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Yeninas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Berretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Amazing service !! This is our fourth vehicle with WVM. Our third Audi. Each time it was a very seamless and easy purchase. From start to finish, it was an amazing exper More

by MIKEYBENZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Dea
March 01, 2019

Poor customer service I first went there two years ago to buy a mini van with the family. The sales team was so rude to us we left. I went all the way to Turner Kia near Ha More

by MNK1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
February 21, 2019

Friendly knowledgeable advice Joe Berretta was my salesman. He was terrific no pressure. Answered all my questions. He even helped me set up my phone and all the "techy" stuff I'm More

by Kia joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Berretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Berretta
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