Bergey's VW of Wilkes-Barre

The dealership did not communicate with us as a customer. My problem took 5 times to get it fixed. Parts weren’t ordered when I was told they were. I was months without SiriusXM that I was paying. Found a sc My problem took 5 times to get it fixed. Parts weren’t ordered when I was told they were. I was months without SiriusXM that I was paying. Found a screw driver in the rear seat. Thank god no one sat on it or have it rip my seat! More

Excellent and fast service. The friendliness and professionalism of all the staff make it a pleasant experience. I highly recommend for for any of your service needs! professionalism of all the staff make it a pleasant experience. I highly recommend for for any of your service needs! More

Everyone was extremely helpful and pleasant. My sales agent Rob was very detailed and was very knowledgeable about my car. He was very patient! Thanks. agent Rob was very detailed and was very knowledgeable about my car. He was very patient! Thanks. More

To expensive I thought$ 102.00 for an oil change and tire rotation was a little excessive .probably not a bad lace if you can afford it. I thought$ 102.00 for an oil change and tire rotation was a little excessive .probably not a bad lace if you can afford it. More

I had an amazing experience at Wyoming Valley Motors. The staff was amazing and made trading in my vehicle and buying a brand new vehicle quick and simple. Would highly recommend this dealership to anyone wh staff was amazing and made trading in my vehicle and buying a brand new vehicle quick and simple. Would highly recommend this dealership to anyone who was in the market for a new vehicle! More

I'm always happy with the service on my vehicle and the people at the service desk. I appreciate their honesty and advice. The service is always done as quickly as possible also. people at the service desk. I appreciate their honesty and advice. The service is always done as quickly as possible also. More

Great prompt and efficient service experience. Service details were clearly explained. Checkout service was streamlined and courteous. Post service question was satisfactorily answered. Overall, an except details were clearly explained. Checkout service was streamlined and courteous. Post service question was satisfactorily answered. Overall, an exceptional service appointment. More

The staff was so accommodating friendly. They above and beyond to satisfy my needs and to make this process super easy! I would go back and recommend this dealership! The went over every inch of this car beyond to satisfy my needs and to make this process super easy! I would go back and recommend this dealership! The went over every inch of this car to make sure we were comfortable with how everything works!! More

The agent who worked with was excellent All other people The agent who worked with was excellent All other people we came across were very friendly. All our questions were answered satisfactorily. Great The agent who worked with was excellent All other people we came across were very friendly. All our questions were answered satisfactorily. Great experience and great vehicle we got with good price. More

WVM=Golden Experience thanks to Paula & Tom! If you are looking for a vehicle I highly encourage you to stop by Wyoming Valley Motors and see Paula Solorzano. Because of Paula I had the best expe If you are looking for a vehicle I highly encourage you to stop by Wyoming Valley Motors and see Paula Solorzano. Because of Paula I had the best experience at WVM. She is kind, personable, and she is sure to ask you what you are looking for in a vehicle. She is clear and concise with explaining all the vehicles features, which allows her vehicle knowledgeable to shine. Her patience in allowing you to explore all the options available is a testament to her personality. The coolest part was that she took all the time needed to explain everything and answer all of my questions. When I sat in my new vehicle to drive off on new adventures I felt confident because I knew the vehicle. My WVM experience was golden compared to other car dealers—special thanks Paula and Tom in the finance department! More