Bergey's VW of Wilkes-Barre

Mr. G I was looking to purchase a sportier vehicle, and unfortunately this dealership's car was an automatic. Beautiful car, might I add. Joe was exped I was looking to purchase a sportier vehicle, and unfortunately this dealership's car was an automatic. Beautiful car, might I add. Joe was expedient in contacting me and routing information up his dealer chain. Would definitely reach out to him should I contact his dealership again. More

Outstanding Service The service manager and staff went above and beyond to resolve a serious mechanical issue brought about by another " auto repair center". Will not s The service manager and staff went above and beyond to resolve a serious mechanical issue brought about by another " auto repair center". Will not service our Kia Sorento anywhere else but here going forward. Many Thanks! More

Felt like a typical pressured sale from salesman. 1st let me start by stating that I bought a car her 2 months ago and totaled it in an accident. I went back to this dealership because I thought that 1st let me start by stating that I bought a car her 2 months ago and totaled it in an accident. I went back to this dealership because I thought that they would consider this and work a deal with me. Long story short they over priced the car. If I didn’t look at my paper work when I got home they would have overcharged me almost $1000. Had to return to the dealership to redo the paperwork. The manager apologized and told me that I should have gotten a better deal since I just purchased a car 2 month prior. Get home and check the paperwork. And no deal. My mistake was trusting these guys. Reality is they are commission based salesmen, yes they are smiling and shaking your hand but don’t trust them. Check all your paperwork before leaving the dealership. More

Great Service Our service advisor Joe Allen got the car in quickly, though we didn't have an appointment. A little emergency came up with the diesel engine/fuel sys Our service advisor Joe Allen got the car in quickly, though we didn't have an appointment. A little emergency came up with the diesel engine/fuel system, so we had to leave it without an appt. He was able to have it checked, got the part ordered asap & it was repaired early the following weekday, and took care of a major 30K mi. service that was due. Great service under pressure. Can't leave out a good word for their experienced service team either. Good job guys! More

BEST KIA Service Dept When we moved to Pennsylvania a few years ago from Virginia, we had two KIA vehicles needed periodic upkeep and maintenance services. We started comin When we moved to Pennsylvania a few years ago from Virginia, we had two KIA vehicles needed periodic upkeep and maintenance services. We started coming to Wyoming Valley Motors KIA Service Dept. They value our business and they treat us like family. Gary and now, Rick at the front end are honest, courteous, knowledgeable and professional! Their mechanics in the back are unsung heroes because of them, the service dept is able to deliver excellent care and timeliness turn around for our vehicles. Great team. Thank you, Bill Kennedy for empowering your team to be effective for your customers! Because of the solid service dept, we leased and purchased two more KIA vehicles from WVM! More

Sales Both Brian and Renzo do a great job for my family and me. We buy and service all our vehicles at Wyoming Valley Motors as they go out of their way to Both Brian and Renzo do a great job for my family and me. We buy and service all our vehicles at Wyoming Valley Motors as they go out of their way to help us in all matters. More

2018 VW Atlas Rob was very knowledgeable. The finance manager was friendly and knowledgeable. Once everything was complete rob walked me through how to operate all Rob was very knowledgeable. The finance manager was friendly and knowledgeable. Once everything was complete rob walked me through how to operate all the awesome features with in Apple play. He set up my Bluetooth in 2 minutes! Great dealership we will return. More

A pleasant experience Professional staff treated us with the utmost courtesy. We are very satisfied with selection an pricing. We would highly recommend this dealership for Professional staff treated us with the utmost courtesy. We are very satisfied with selection an pricing. We would highly recommend this dealership for a new or used vehicle. More

Worth a drive from anywhere Sean our salesman was excellent, he was easy to talk with and his stories while waiting for finance were priceless. Even though we went past closing h Sean our salesman was excellent, he was easy to talk with and his stories while waiting for finance were priceless. Even though we went past closing hours, both Sean and Andy never once showed they were in any hurry to get out of the dealership until we were satisfied. We love our new Audi. Thank you More

Lease coming to an end. My three year lease was coming to an end. Joe Berretta explained all my options and spent much time showing me the 2019 KIA’s.. He never pressured me, My three year lease was coming to an end. Joe Berretta explained all my options and spent much time showing me the 2019 KIA’s.. He never pressured me, and gave me time to discuss options with my husband. No question went unanswered. . He was pleasant and professional, Financing was handled by Ang Berretta with all questions answered and again without pressure. Iwould recommend Wyoming Valley Motors and Ang and Joe for your next car.. Best car buying experience! More