Bergey's VW of Wilkes-Barre - Service Center

Super efficient and clear in communicating about the work that is needed each time I have brought my Kia in. I feel that my car is well cared for there. that is needed each time I have brought my Kia in. I feel that my car is well cared for there. More

I am not impressed with the sales department ended up buying at another dealership but take my Volkswagens to the service department and they are great at the one on route 11 buying at another dealership but take my Volkswagens to the service department and they are great at the one on route 11 More

Excellent service! Joe was a pleasure to work with and he was able to accommodate my needs as needed car early in afternoon due to work obligations.. Highly recommend without reservation! was able to accommodate my needs as needed car early in afternoon due to work obligations.. Highly recommend without reservation! More

they took care of all of my needs and price was right everyone is polite and helpful they answer all my questions with good answers everyone is polite and helpful they answer all my questions with good answers More

Purchased '17 jetta gli in Dec of that year. Trunk release button on driver door broke in early 2018. Dealership was supposed to order new one. They never did. Took 2 1/2 for them to get it fixed. Job release button on driver door broke in early 2018. Dealership was supposed to order new one. They never did. Took 2 1/2 for them to get it fixed. Job was finally completed January '21. More

I was happy with the way I was treated in the service department. They were very gracious and helpful. The man who checked me in at the desk was wonderful. A must better experience for me in service department. They were very gracious and helpful. The man who checked me in at the desk was wonderful. A must better experience for me in service department then I had in the sales department. More

I was Conned into having service done that I didn’t need. Very unhappy with your business. Will not come back. Went in for an oil change and left with an $1100 bill. You should be ashamed of yourselves. Very unhappy with your business. Will not come back. Went in for an oil change and left with an $1100 bill. You should be ashamed of yourselves. More

Great Dealership, friendly and easy to work with! Every interaction has been painless and quick! I keep coming back because of two outstanding employees that use to work in Larksville. Steve Jesuit and Mat interaction has been painless and quick! I keep coming back because of two outstanding employees that use to work in Larksville. Steve Jesuit and Matt Hedden, those guys deserve a raise at the Audi dealership! Bravo keep up the excellent work! More

Fast and courteous service! They were able to put a brand new engine in within a few days after getting it approved thru the warranty. new engine in within a few days after getting it approved thru the warranty. More

Always receive good service for my Mazda. Service personnel are always courteous, knowledgeable, always friendly, service work is top notch and always performed on time. personnel are always courteous, knowledgeable, always friendly, service work is top notch and always performed on time. More