Bergey's VW of Wilkes-Barre - Service Center

Price I was being over charged for a service preformed on my car until I said something to the service advisor then he adjusted the price. I was being over charged for a service preformed on my car until I said something to the service advisor then he adjusted the price. More

Service Vehicle was towed in. Took a few days before it was looked at. Several days to get part. Communication could have been better. Several of my calls for Vehicle was towed in. Took a few days before it was looked at. Several days to get part. Communication could have been better. Several of my calls for update were unanswered. More

Awesome I was stranded with a flat tire..had to be towed and they didnt put me in line they took me right in even a little early then when they opened withing I was stranded with a flat tire..had to be towed and they didnt put me in line they took me right in even a little early then when they opened withing 2 hours I was in my way with new tires. Great job and so nice.. More

Great service Everyone is very pleasant, professional and helpful. My car was serviced and done in a timely manner. It was even washed when I picked it up. Everyone is very pleasant, professional and helpful. My car was serviced and done in a timely manner. It was even washed when I picked it up. More

Vehicle state inspection My vehicle was in for a state inspection. The staff was courteous and prompt. They checked other items and washed and vacuumed my vehicle. The price w My vehicle was in for a state inspection. The staff was courteous and prompt. They checked other items and washed and vacuumed my vehicle. The price was very fair. More

Professional, competent and courteous The service and overall experience was top-notch from the initial phone call to obtain an estimate and schedule the appointment to vehicle pickup. I w The service and overall experience was top-notch from the initial phone call to obtain an estimate and schedule the appointment to vehicle pickup. I would strongly recommend this service station to anyone needing preventative or corrective maintenance on their vehicle. Nice job Joe and team Volkswagon! More

Five Stars for Wyoming Valley Motors Service has always been excellent and a pleasant experience. I hope it will continue to be that way since I recommended it highly to my grandson and Service has always been excellent and a pleasant experience. I hope it will continue to be that way since I recommended it highly to my grandson and have him using it also. Employees are courteous and very pleasant. I have always had all my service done on my Routan at WVM and have felt I was in good hands. More

Great Service 100% satisfaction with Bill Kennedy and his service department. My son and his wife were coming in to visit us from NYC and they had a problem with t 100% satisfaction with Bill Kennedy and his service department. My son and his wife were coming in to visit us from NYC and they had a problem with their vehicle. We had it towed to WVM in Larksville and on Saturday they found the problem, kept me informed as to what was needed and completed the repair in a timely manner. Washed his car and they were able to go back NYC. Thanks to the team at WVM More

got the job done efficiently The service was performed as promised and the car was clean when I picked it up. The service people are friendly and aim to please the customer The service was performed as promised and the car was clean when I picked it up. The service people are friendly and aim to please the customer More