Bergey's VW of Wilkes-Barre - Service Center

Service Excellent service; Good time at the waiting room read the paper, watched the news, did my phone calls of the day. Personnel very polite and to the Excellent service; Good time at the waiting room read the paper, watched the news, did my phone calls of the day. Personnel very polite and to the point Great job More

Recall 2012 Passat in for air bag recall light on still on when exit lot dealer said must pay 95.00 to check would not check until payed this dealer was not 2012 Passat in for air bag recall light on still on when exit lot dealer said must pay 95.00 to check would not check until payed this dealer was not worrying about my safety More

Friendly and very helpful We considerWVM to be an outstanding service oriented dealership. The staff is always considerate and helpful. We could not expect more from a car de We considerWVM to be an outstanding service oriented dealership. The staff is always considerate and helpful. We could not expect more from a car dealership. More

Surprise visit Stopped in for an unplanned visit. No worries, it was only minor. Received a friendly welcome and was back on the road faster than I expected. Mark Stopped in for an unplanned visit. No worries, it was only minor. Received a friendly welcome and was back on the road faster than I expected. Mark More

Great experience Very curious pleasant atmosphere. They offer coffee water. While u wait. It was over all great experience. It was even nice of them to wash my car. Very curious pleasant atmosphere. They offer coffee water. While u wait. It was over all great experience. It was even nice of them to wash my car. More

Great job! The two gentlemen I dealt with at the service desk were very professional and courteous. I am very pleased with the service that I recieved. The two gentlemen I dealt with at the service desk were very professional and courteous. I am very pleased with the service that I recieved. More

Great service wait was just a little too long Love this dealership . When I bought this car new finance dept went above and beyond to make this purchase possible . This is not my first purchase of Love this dealership . When I bought this car new finance dept went above and beyond to make this purchase possible . This is not my first purchase of a new Volkswagen from this dealership and each time I was very pleased More

Awesome Dealership!!! Wyoming Valley Motors Audi is an awesome dealership... I had my Q5 in for service... They did an awesome job all of those I encountered... Brian as a Wyoming Valley Motors Audi is an awesome dealership... I had my Q5 in for service... They did an awesome job all of those I encountered... Brian as a service consultant, Lisa who gave me the loaner car and Sean and Renzo who talked to me about new Audi cars on the showroom floor... All of them did a fantastic job... no issues all positive... More

Great service! Great customer service and always available to help in anyway they can no matter the issue! I have, and will continue, to recommend them to everyone. Great customer service and always available to help in anyway they can no matter the issue! I have, and will continue, to recommend them to everyone. More

Fantastic Timing chain, Timing Tension, went on my Q5. 1st was told the cost will be about 5k. As they were fixing the car. They checked to see if there was a Timing chain, Timing Tension, went on my Q5. 1st was told the cost will be about 5k. As they were fixing the car. They checked to see if there was any Recalls. Yes there was. All cost were covered. Thank you More