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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

March 25, 2019

Great buying experience Clifton did a fantastic job showcasing the truck I was interested in and making sure I knew about all of the features before making any decisions. The More

by justindpruett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeremy McCloy
Mar 28, 2019 -

Berglund Chevrolet Buick responded

Justin, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Berglund Chevrolet Buick Team

March 24, 2019

“GREAT” Service The work done to my vehicle was very satisfactory and done quick. They kept me involved throughout the process! Thanks a bunch Berglund!!! Great work! More

by anointed18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 28, 2019 -

Berglund Chevrolet Buick responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Berglund Chevrolet Buick Team

March 23, 2019

Great customer service I had an online appointment. However it did not show up,but the associates took care of the situation. I was seen and treated well. More

by TIFFANYCJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Mar 28, 2019 -

Berglund Chevrolet Buick responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Berglund Chevrolet Buick Team

March 22, 2019

Excellent David Chewning was the name of the Service Advisor. His professionalism and promptness of getting us taken care of was by far my best experience yet! More

by paxton6929
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Mar 28, 2019 -

Berglund Chevrolet Buick responded

Hi Paxton and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Berglund Chevrolet Buick Team

March 18, 2019

Jeff Fisher and the rest of the Berglund staff are amazing! After the way I was treated by the last Berglund salesman years ago, I told myself that I would never EVER return to Berglund. Well, that all changed More

by RoanokeGma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Mar 20, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

March 18, 2019

Surprised Silverado Experience I have always driven Fords and was ready to trade my F150. After talking with local Ford dealerships and getting the impression that they were not t More

by JohnR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Mar 20, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words, John. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

March 16, 2019

Very professional From the time we checked in to the time our vehicle was done my wife and I had several questions about different issues and each time the staff took t More

by MELVIN203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Mar 20, 2019 -

Berglund Chevrolet Buick responded

Melvin, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

March 15, 2019

Friendly one on one service Mark my salesperson was friendly and helpful, he worked hard to provide me with the best deal possible, he was informative and able to assist me with More

by brianb4vt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fitzgerald, Jeremy McCloy
Mar 20, 2019 -

Berglund Chevrolet Buick responded

We really appreciate your feedback, Brian. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Berglund Chevrolet Buick Team

March 14, 2019

My service visit to Berglund My experience with berglund and their service department has always been excellent. My representative, David Chewning, has always been friendly, court More

by SHADYPINES11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chewning, david
Mar 20, 2019 -

Berglund Chevrolet Buick responded

Shady, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Berglund Chevrolet Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Berglund Chevrolet Buick Team

March 12, 2019

Very good Good service. Friendly staff. Wait time was a little lengthy but all in all not bad for the new car I now have for me and my children. More

by Chelsey1791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Mar 14, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Berglund Chevrolet Buick Team

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