Berglund Luxury Roanoke

Berglund went the extra mile We stopped at Berglund from out-of-state. The sales and operations staff were very accommodating, even though we closed the deal the night before a ho We stopped at Berglund from out-of-state. The sales and operations staff were very accommodating, even though we closed the deal the night before a holiday. The staff were straightforward, didn't play games, worked quickly to come to agreement, and were friendly and helpful throughout. More

Brennon is wonderful! Great personal service. Reviewed scope of work done with prices: Explained everything that was done and the charges. Had a car for me while my veh Great personal service. Reviewed scope of work done with prices: Explained everything that was done and the charges. Had a car for me while my vehicle was being serviced. More

Good staff Making an appointment to have a Mercedes repaired takes too long to make as not enough loaner cars are available. Sometimes a loaner car is not ava Making an appointment to have a Mercedes repaired takes too long to make as not enough loaner cars are available. Sometimes a loaner car is not available for two weeks. More

Always amazing service Service is top tier and work preformed is dependable. Absolutely love our service manager (Brennan). Cost for our service was less than we expecte Service is top tier and work preformed is dependable. Absolutely love our service manager (Brennan). Cost for our service was less than we expected. Everyone want above and beyond. More

Relaced tires Complete service without an appointment and unusual size tires were in stock. Tim riddle is always the best service manager.. Have a great holiday and Complete service without an appointment and unusual size tires were in stock. Tim riddle is always the best service manager.. Have a great holiday and a good new year. More

Above and beyond ( you can use it , it’s catchy isn’t it) We had to leave our Discovery sport without having met any sales or service personnel as it was a breakdown on a Sunday then we headed out 7 hours awa We had to leave our Discovery sport without having met any sales or service personnel as it was a breakdown on a Sunday then we headed out 7 hours away to Charleston so we were nervous but all was handled by Jeremy like we hand been lifelong customers are fantastic representative for Jaguar Landrover ..... many thanks Andy ✌🏽 More

80,000 mile service Kept well-informed about status but they were not able to finish work in one day. Offered a loaner car which we did not have to do and car was ready Kept well-informed about status but they were not able to finish work in one day. Offered a loaner car which we did not have to do and car was ready early the next morning. More

Appreciate the willingness to work with my schedule Brennon has always been helpful when scheduling appointments for service. This past time he went the extra effort to get me an appointment the same da Brennon has always been helpful when scheduling appointments for service. This past time he went the extra effort to get me an appointment the same day I had another appointment in Roanoke. I live 2.5 hours from Roanoke, and it made a huge difference to me. More

Professional, friendly and informative. Perfect. Every experience we have had with Berglund has been amazing. I can’t say enough how professional they are. Brennon in the service area was perfect. Every experience we have had with Berglund has been amazing. I can’t say enough how professional they are. Brennon in the service area was perfect. More

A great client experience. Tim Riddle and his team were professional, precise and courteous. What a great Volvo dealership-service excellence experience from appointment set, t Tim Riddle and his team were professional, precise and courteous. What a great Volvo dealership-service excellence experience from appointment set, to loaner vehicle to service review, repair and payment. The process was seamless and efficient. Jim More