
Berglund Luxury Roanoke
Roanoke, VA
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924 Reviews of Berglund Luxury Roanoke
Awesome Pam was an awesome person to work with! My next car will definitely be from here! She kept us informed on the whole process!! Previously purchasing fr Pam was an awesome person to work with! My next car will definitely be from here! She kept us informed on the whole process!! Previously purchasing from another place we felt pressured to buy a car which we didn’t like. But here everyone was kind and we didn’t feel pressured at all. This is a Great dealership with really nice people!! More
Tim Riddle is THE BEST! Customer service unsurpassed! WOW! Tim Riddle got my Volvo scheduled within hours and had a loaner ready for me, and had my car ready by the end of the day! And most appreciate WOW! Tim Riddle got my Volvo scheduled within hours and had a loaner ready for me, and had my car ready by the end of the day! And most appreciated were the text messages he sent me with updates. Tim ALWAYS goes far and beyond to make sure I'm well taken care of. He is the shining star at Beglund Volvo! More
Doing great Jeremy and the staff at Range Rover changed out a cracked windshield and updated the entertainment system to add CarPlay. A must have that is free. Jeremy and the staff at Range Rover changed out a cracked windshield and updated the entertainment system to add CarPlay. A must have that is free. They worked with me on the loaner and as usual, Jeremy went above and beyond. This place has turned itself around. More
Great Perfect. Thank you for fitting me last minute and getting me back on the road so fast. I will be moving my service to you all moving forward Perfect. Thank you for fitting me last minute and getting me back on the road so fast. I will be moving my service to you all moving forward More
Infiniti seevice Great experience Brennon is always very nice and personal. The dealership is nice and neat and clean. It never takes long for service and the ve Great experience Brennon is always very nice and personal. The dealership is nice and neat and clean. It never takes long for service and the vehicle is always returned clean. More
Fantastic My experience with Berglund and Kyle in the service department Has always been fantastic Kyle has always been accommodating to my wife and I Also Tamm My experience with Berglund and Kyle in the service department Has always been fantastic Kyle has always been accommodating to my wife and I Also Tammy is a great help when we are directed to her More
Volvo Inspection Great customer service as always. They offer speedy and accurate service. I would recommend Tim and the service guys to anyone needing service on thei Great customer service as always. They offer speedy and accurate service. I would recommend Tim and the service guys to anyone needing service on their Volvo. More
Great! Great experience! I traveled 2 hours to get service on my jaguar. I was greeted with a smile and the seating area where I waited was great. Great experience! I traveled 2 hours to get service on my jaguar. I was greeted with a smile and the seating area where I waited was great. More
Excellent experience and service! Tammy is excellent to work with. She’s always pleasant, knowledgeable and efficient. Tammy always returns my calls and follow up with me. She’s awesom Tammy is excellent to work with. She’s always pleasant, knowledgeable and efficient. Tammy always returns my calls and follow up with me. She’s awesome! More
Excellent! Brennen was polite & informative on the services to be performed at this time as well as letting me know that although I was okay with my QX30 , he kn Brennen was polite & informative on the services to be performed at this time as well as letting me know that although I was okay with my QX30 , he knew that due to its size I wasn’t entirely happy with it.. He suggested I take a look around , that Infiniti had several specials being offered. Alex & Jean Bil we’re friendly in their approach, no pressure but learned through our conversation that if the price was right, I would upgrade to a QX50, which I ultimately did😃. These employees not only listened but made my visit extraordinary 😃 More