Berglund Luxury Roanoke

CPO purchase Tina was great to work with! Went over features and explained ever inch of the car. Took time to help with pairing my phone. Her personality was awes Tina was great to work with! Went over features and explained ever inch of the car. Took time to help with pairing my phone. Her personality was awesome! More

10,000 service This was my first visit with this dealership but I was impressed, would recommend to anyone, they did an outstanding job for me! Will be back! This was my first visit with this dealership but I was impressed, would recommend to anyone, they did an outstanding job for me! Will be back! More

Superb Service Tammy and her team are always on top of any issues/concerns that I might have. This service was normal including state inspection. Really happy my ve Tammy and her team are always on top of any issues/concerns that I might have. This service was normal including state inspection. Really happy my vehicles always come back cleaner than they left. More

Fantastic Service The service manager at Berglund Infiniti, Brennon Viele, is the most professional, knowledgeable, courteous service professional around. He knows ve The service manager at Berglund Infiniti, Brennon Viele, is the most professional, knowledgeable, courteous service professional around. He knows vehicles of all makes and models and can give sound advice or suggestions about anything I ask. Brennon has always been proactive to notify me of upcoming service/inspections/replacements needed as well. They are always able to accommodate my request for service in a timely manner and are accurate with estimated time of completion. Berglund Infiniti and Brennon Viele have raised the bar for my expectations of service! More

Service They work till it was fixed. When it took longer than expected they brought my car back to me because my schedule was packed. Mercedes is the best s They work till it was fixed. When it took longer than expected they brought my car back to me because my schedule was packed. Mercedes is the best service of any car I have ever owned. Thanks More

Great service Brenon, the device manager is great. He makes sure everything is taken care of and keeps you in the loop so that there are no surprises. Brenon, the device manager is great. He makes sure everything is taken care of and keeps you in the loop so that there are no surprises. More

Service as promised! I made my appointment easily by phone, received an estimate of the services in the morning & picked up my car by 5:00. I was extremely happy to use th I made my appointment easily by phone, received an estimate of the services in the morning & picked up my car by 5:00. I was extremely happy to use the coupons I had received in the mail towards the final cost of my total bill. Great experience! More

Scheduled maintenance Great people to work with. Everyone is super nice and helpful. They kept me updated with text messages, to keep me informed of the progress and wo Great people to work with. Everyone is super nice and helpful. They kept me updated with text messages, to keep me informed of the progress and work being done. I highly recommend Berglund Vovlo of Roanoke! More

Outstanding service As always the service at Berglund is outstanding. Tammy and team go out of their way to be efficient, accurate and pleasant!! Love Mercedes cars and As always the service at Berglund is outstanding. Tammy and team go out of their way to be efficient, accurate and pleasant!! Love Mercedes cars and the service keeps us loyal customers to Berglund!! More

Standard B service The Service Department operated by Tammy and Kyle were courteous, pleasant and professional. Went out of their way to see that my needs were being me The Service Department operated by Tammy and Kyle were courteous, pleasant and professional. Went out of their way to see that my needs were being met. More