Berglund Luxury Roanoke

Excellent experience always Tammy and Kyle are always cheerful, helpful, and set a standard that Berglund should be proud of! My expectations have always been met! Keep up the go Tammy and Kyle are always cheerful, helpful, and set a standard that Berglund should be proud of! My expectations have always been met! Keep up the good work! More

Oil Change/Alignment Brennon is always very friendly and helpful. The dealership is a comfortable place to relax and read or look at a few cars while waiting for my vehic Brennon is always very friendly and helpful. The dealership is a comfortable place to relax and read or look at a few cars while waiting for my vehicle. I am always offered a loaner while in service, and sometimes I take it, sometimes not. I will probably get my next car here because of the service I've received on this one. More

Service Making the appointment was extremely difficult and the date given to me did not match the date on the service calendar. After I arrived they were ex Making the appointment was extremely difficult and the date given to me did not match the date on the service calendar. After I arrived they were extremely accommodating and although I was there for over 5 hours everything else went well. More

Great service Although we waited for a little bit to be greeted when we arrived at service, Brennon apologized for the wait and was very kind and engaging. Service Although we waited for a little bit to be greeted when we arrived at service, Brennon apologized for the wait and was very kind and engaging. Service was handled quickly, and Brennon was thorough in discussing the results. My children enjoyed the snacks in the waiting room, and it was very clean. More

32K Service Went in for 32K service. Exceptional greeting! Everything was gone over and completed in a timely manner, including any updates and tire rotation. A b Went in for 32K service. Exceptional greeting! Everything was gone over and completed in a timely manner, including any updates and tire rotation. A bit more pricey than another VA dealership. More

Courteous, prompt, professional Good folks that do what they say! I was in and out in a very prompt and efficient way Jeremy does a nice job and follows through on time and on targe Good folks that do what they say! I was in and out in a very prompt and efficient way Jeremy does a nice job and follows through on time and on target. More

Exceptional service! Exceptional service each and every time! No surprise that everything went perfectly and according to plan. The service at Berglund is always professio Exceptional service each and every time! No surprise that everything went perfectly and according to plan. The service at Berglund is always professional and topnotch! More

June Service-Roanoke Jaguar June service included state inspection, replace battery, courtesy check, and wash. Scheduled at my convenience, work was performed quickly and car ret June service included state inspection, replace battery, courtesy check, and wash. Scheduled at my convenience, work was performed quickly and car returned in clean condition. More

Great service as always Customer service is always above and beyond my expectations. Friendly and clean atmosphere. I never have any problems getting a appointment scheduled Customer service is always above and beyond my expectations. Friendly and clean atmosphere. I never have any problems getting a appointment scheduled I am in and out of there as time permits. More

Tire going flat Early morning surprise of a nearly flat tire. After calling Berglund service center and taking car there, my tire was repaired in less than two hours Early morning surprise of a nearly flat tire. After calling Berglund service center and taking car there, my tire was repaired in less than two hours and I was back on the road. Thanks, Kyle! More