
Berglund Luxury Roanoke
Roanoke, VA
Filter Reviews by Keyword
By Type
924 Reviews of Berglund Luxury Roanoke

Another infinity It’s our 3rd time using Berglund luxury. We have always had a great experience with the sales team and service team. Thanks Tina and Brennon for alw It’s our 3rd time using Berglund luxury. We have always had a great experience with the sales team and service team. Thanks Tina and Brennon for always being available to help!!! More
Rating of Volvo Service Department Tim Riddle did a great job in attending to our service needs, as he usually does. He is a real asset to your organization! Mike did the work on our ca Tim Riddle did a great job in attending to our service needs, as he usually does. He is a real asset to your organization! Mike did the work on our car in an efficient and effective manner, also as usual. He is also a very valuable member of your service team- a keeper for sure. More
Exemplary Service Awesome service personnel at Berglund Infiniti--from the Service Representative Brennon to the person who carefully and meticulously washed and vacuum Awesome service personnel at Berglund Infiniti--from the Service Representative Brennon to the person who carefully and meticulously washed and vacuumed my vehicle upon completion of my service appointment! Couldn't ask for better service--thank you to all of you! More
On time and thorough, courteous service! On time, considerate, thorough, and courteous service! We will continue to rely on this service center for reminders and top quality service. Thank yo On time, considerate, thorough, and courteous service! We will continue to rely on this service center for reminders and top quality service. Thank you Brennon! More
Great service / helped in emergency! I was driving from NY to Dallas on Friday when my A/C went out. I’m older and with health problems and needed my Land Rover serviced asap. I called Ro I was driving from NY to Dallas on Friday when my A/C went out. I’m older and with health problems and needed my Land Rover serviced asap. I called Roanoke Land Rover and spoke with Jeremy. He was happy to help and got me in and out so I could continue my trip. Thank you Land Rover Roanoke for taking care of me on a Friday afternoon! More
Quick and painless It was a quick and simple experience. I have not had a bad one with these folks and am satisfied with the result. Not cheap but I know it will be done It was a quick and simple experience. I have not had a bad one with these folks and am satisfied with the result. Not cheap but I know it will be done correctly More
Great Experience Tammy Niles was very helpful and nice. I would recommend anyone to her. It was also nice that the dealership was pet friendly with water and dog tre Tammy Niles was very helpful and nice. I would recommend anyone to her. It was also nice that the dealership was pet friendly with water and dog treats. More
Spectacular Berglund Luxury of Roanoke Mercedes Service Department is the best I have ever dealt with. Tammy Niles and service manager Tom Sloan are excellent in Berglund Luxury of Roanoke Mercedes Service Department is the best I have ever dealt with. Tammy Niles and service manager Tom Sloan are excellent in all that they do for their customers. You cannot find a better service department anywhere else! More
Body and windshield repair The overall services was good and the service team was nice thoughout the repair period. They could have done a better job keeping me informed about t The overall services was good and the service team was nice thoughout the repair period. They could have done a better job keeping me informed about the status of my vehicle repair and the stage or progress that was being made. Someone also needs to be in charge of Quality Control and Testing before handing the vehicle back to the owner. Now I have to schedule another service for something that should have been taken care before I got my vehicle back. More
Highly recommended Brennon Viele rendered excellent service and comes highly recommended! Very satisfied! Didn't realize i needed state inspection, service department wo Brennon Viele rendered excellent service and comes highly recommended! Very satisfied! Didn't realize i needed state inspection, service department worked me in and i was back on the road in no time! More