Berglund Luxury Roanoke

Very knowledgeable and helpful Ron was extremely helpful in my car buying experience. He gave me honest feedback on the vehicles I was looking for and helped me narrow down my searc Ron was extremely helpful in my car buying experience. He gave me honest feedback on the vehicles I was looking for and helped me narrow down my search based on what I was looking for in a vehicle. He made the process less stressful and stuck to my budget, which I was very grateful for. He let me know what kind of new and used models and years would be in my budget with the features I was looking for. i would highly recommend Ron to my friends and family for future vehicle searches and purchases. More

Rating of Volvo Service Department Tim Riddle did a great job in attending to our service needs, as he usually does. He is a real asset to your organization! Mike did the work on our ca Tim Riddle did a great job in attending to our service needs, as he usually does. He is a real asset to your organization! Mike did the work on our car in an efficient and effective manner, also as usual. He is also a very valuable member of your service team- a keeper for sure. More

On time and thorough, courteous service! On time, considerate, thorough, and courteous service! We will continue to rely on this service center for reminders and top quality service. Thank yo On time, considerate, thorough, and courteous service! We will continue to rely on this service center for reminders and top quality service. Thank you Brennon! More

Exemplary Service Awesome service personnel at Berglund Infiniti--from the Service Representative Brennon to the person who carefully and meticulously washed and vacuum Awesome service personnel at Berglund Infiniti--from the Service Representative Brennon to the person who carefully and meticulously washed and vacuumed my vehicle upon completion of my service appointment! Couldn't ask for better service--thank you to all of you! More

Body and windshield repair The overall services was good and the service team was nice thoughout the repair period. They could have done a better job keeping me informed about t The overall services was good and the service team was nice thoughout the repair period. They could have done a better job keeping me informed about the status of my vehicle repair and the stage or progress that was being made. Someone also needs to be in charge of Quality Control and Testing before handing the vehicle back to the owner. Now I have to schedule another service for something that should have been taken care before I got my vehicle back. More

Spectacular Berglund Luxury of Roanoke Mercedes Service Department is the best I have ever dealt with. Tammy Niles and service manager Tom Sloan are excellent in Berglund Luxury of Roanoke Mercedes Service Department is the best I have ever dealt with. Tammy Niles and service manager Tom Sloan are excellent in all that they do for their customers. You cannot find a better service department anywhere else! More

Great Experience Tammy Niles was very helpful and nice. I would recommend anyone to her. It was also nice that the dealership was pet friendly with water and dog tre Tammy Niles was very helpful and nice. I would recommend anyone to her. It was also nice that the dealership was pet friendly with water and dog treats. More

Quick and painless It was a quick and simple experience. I have not had a bad one with these folks and am satisfied with the result. Not cheap but I know it will be done It was a quick and simple experience. I have not had a bad one with these folks and am satisfied with the result. Not cheap but I know it will be done correctly More

Great service / helped in emergency! I was driving from NY to Dallas on Friday when my A/C went out. I’m older and with health problems and needed my Land Rover serviced asap. I called Ro I was driving from NY to Dallas on Friday when my A/C went out. I’m older and with health problems and needed my Land Rover serviced asap. I called Roanoke Land Rover and spoke with Jeremy. He was happy to help and got me in and out so I could continue my trip. Thank you Land Rover Roanoke for taking care of me on a Friday afternoon! More

Quick and Easy Service! Personal touch of making sure we had a free loaner vehicle is great! Communication from the Service Department was top notch and we would never think Personal touch of making sure we had a free loaner vehicle is great! Communication from the Service Department was top notch and we would never think of having our Volvo services elsewhere! Tim Riddle is a great manager and is always in touch! More