Berglund Luxury Roanoke

Good Salesman I really appreciate that the salesman I had after meeting with them went out of their way to provide me feedback and answer my questions in a timely m I really appreciate that the salesman I had after meeting with them went out of their way to provide me feedback and answer my questions in a timely manner. More

State inspection Very accommodating staff! Spent time working on an issue not associated with inspection. Receive a nice clean car back at the end of every service. Very accommodating staff! Spent time working on an issue not associated with inspection. Receive a nice clean car back at the end of every service. More

Excellent Customer service Always calls me by name. I never have to wait. When my car is returned I know the work has been done and my car will be clean and ready at the promi Always calls me by name. I never have to wait. When my car is returned I know the work has been done and my car will be clean and ready at the promised time. Tina in Sales is the best. When I walk into the show room everyone speaks to me. When I stop by I always feel good when leaving. Great customer service!!! More

Excellent service department I hit a pothole and ripped the tire and later found out the wheel needed repair and ultimately replaced. Tammy and her team have always exceeded expec I hit a pothole and ripped the tire and later found out the wheel needed repair and ultimately replaced. Tammy and her team have always exceeded expectations and make sure I am satisfied!! Will continue to recommend Berglund. More

excellent service on prompt basis good experience good service helpful good experience good service helpful timely useful worth while pleasant working well with beneficial well knowl good experience good service helpful good experience good service helpful timely useful worth while pleasant working well with beneficial well knowledgeable finding helpful good service yes More

Best service bar none... I moved here 5 years ago when I first went into Berglund Auto. My sales person Tina and Manager Dean took excellent care of me. They went above and be I moved here 5 years ago when I first went into Berglund Auto. My sales person Tina and Manager Dean took excellent care of me. They went above and beyond to make me feel at ease. My sister was recently in town and told me she needed a new car so I took her to Berglund and Tina found her a beautiful E Class and Tammy in service got it all cleaned up and ready to in expedited time as my sister was in town from Boston and heading home the next day. Buying a car use to be a chore... Now it's lie a nice visit with friends...I will never buy elsewhere More

Ryan is great!!!! I was blown away with my expierience in working with Ryan and the team at Berglund Luxury. Ryan was an amazing salesperson and their financing team kn I was blown away with my expierience in working with Ryan and the team at Berglund Luxury. Ryan was an amazing salesperson and their financing team knocked my socks off with the relationships they have with local credit unions. No other dealer I've worked with can touch what these folks can do. Top notch all around. More

Fantastic experience! Working with Ryan was the best car buying experience I’ve ever had. He’s extremely knowledgeable about the cars he sells and working with the finance Working with Ryan was the best car buying experience I’ve ever had. He’s extremely knowledgeable about the cars he sells and working with the finance department was a breeze. I walked away feeling I got a fair price for my trade and the best price on my new car. I’d recommend Berglund Luxury to anyone! More

Great customer service. The family car had a oil change, tire rotation and inspection sticker. The work was done very quick and efficient and very professional . The family car had a oil change, tire rotation and inspection sticker. The work was done very quick and efficient and very professional . More

Used car shopping I have been by the Berglund Luxury dealership many times in the past and basically looked and test drove a few vehicles briefly. Recently, I have bee I have been by the Berglund Luxury dealership many times in the past and basically looked and test drove a few vehicles briefly. Recently, I have been in the market again for a used car and Sonia Older has exceeded my expectations. She has been very willing to let me test drive any vehicle I would like and is also very responsive with answers to any questions I have had about the vehicles. Overall, my experience car shopping with berglund luxury and Sonia Older has been one of the best I have ever had!! More